This hotel is awful, unorganized, unhygienic, has poor maintenance, and is dirty. When I arrived at reception, an unknown man was standing there who didn’t know English and had a hard time talking to me. In the room where I was admitted, there was dirt and dust on everything. The money was paid in advance, and when I asked for checkout, they refused to refund the money. I have been to a lot of places in this world, but I have never seen something so unorganized and messed up. I came across a great manager who understood that I wanted help and changed my room, but next to it, horrific things were happening. Noise, smoking in the room, smell, and the endless sound of music I don’t recommend this hotel, and it will be great if leadership makes the decision to change staff and cleaners and improve the overall standard, which I think will never be fixed. I don’t have time to fight. I want a refund from the booking service because it has this horrific hotel on the list.

This hotel is awful, unorganized, unhygienic, has poor maintenance, and is dirty. When I arrived at reception, an unknown man was standing there who didn’t know English and had a hard time talking to me. In the room where I was admitted, there was dirt and dust on everything. The money was paid in advance, and when I asked for checkout, they refused to refund the money. I have been to a lot of places in this world, but I have never seen something so unorganized and messed up. I came across a great manager who understood that I wanted help and changed my room, but next to it, horrific things were happening. Noise, smoking in the room, smell, and the endless sound of music I don’t recommend this hotel, and it will be great if leadership makes the decision to change staff and cleaners and improve the overall standard, which I think will never be fixed. I don’t have time to fight. I want a refund from the booking service because it has this horrific hotel on the list.

The Location

The room was not clean, and it had an unpleasant smell, the shower door was broken , the balkony door was stuck. And the price was expensive compared with poor facilities.

There is nothing.

Totally disliked the place as well as the service.

the shops nearby

some of the facilities are broken and the reception is not so nice

The female receptionist at my checkout was nice.

I requested an invoice and had to ask three times for it to actually be sent. The furniture was in bad need of repair. The bathroom cosmetics were the worst I've had at a hotel. The lift was covered in nasty graffiti (how on earth does that happen in a staffed hotel?). There is a no guest policy, apparently (the hotel does not inform of this on Booking) -- what kind of prison is that?

staff was lovely in reception - good kebabs near by

location wasn’t the best.

it’s clear and comfortable.

The staffs don’t seem to respond to my messages.

the double bed was good and comfortable

the triple room Close to a lit of things in the city

parking 25€ way too expensive dirty rooms

that it’s close to the bus station

the room was comfy

the location is a little bit weird, not dangerous but not a great area.

Good Location; near by train station. safe neighborhood. Good people.

Broken heater, not super clean and old appliances.

heating didnt work, broken window, dirty bathroom

nothing

very bad accomodation. there were no towels in the room when I arrive, everything broken and old

Nothing

The bathroom had mold. Weird chemical smell. Noizy surroundings. I don't recommend it.

The location of the hotel is great, close to tram/bus stops that can get you to the centre pretty quickly.

Our room was not clean or ready for us to use when we got there, we kept getting told it would be 5 minutes but ended up being over an hour after check in time. Even after this the room was still very dirty. The air con was broken, there was holes in the doors, the adjustable shower fitting was broken and the shower in general was covered in dirt. We had a busy day planned after staying here but had to wait around half an hour to check out because there was no staff at reception which pushed our plans back. Couldn’t have stayed more than 1 night.

The location was good - near the bus and metro stations.

It was not clean, smelled like cigarettes, only two electrical plugs were working, hair dryer, TV not working, shower was broken, bathroom dirty. During the night staff was noisy in the terasa, where my windows were. Who works at night!?... and so loudly?!