VERY CLEAN AND COMFORTABLE

The room smelled lime smoke, and it was supposed to be a non-smoking room. Also one of the hand towels in the bathroom had stains in it. The stains looked like oil or something else that had been dried into the towels. We also saw several bugs in our room. Property was not anything like it was described on the app.

Everything is good

The Room was clean and it is in a great location

Scary

Excellent stay only complaint I have was the housekeeping staff was very rude as well as the morning front desk agent was a little racist as well as rude to my boyfriend making him feel extremely uncomfortable.

DO NOT STAY HERE. Says 24/7 front desk but you actually cannot even enter the lobby after a certain time, arrived around 11pm and had to check in through a slightly opened window. This should have been the first red flag. Gave the benefit of the doubt and checked in anyway. Room was on first floor facing the pool and there were people smoking marijuana out by the pool so everything smelled. Entered the room and it smelled strongly of cigarettes. Room had shared door to adjacent room and other guests were being extremely loud even though it was after 11pm, so loud that it felt like they were in the room with us. Very appalled by all this we went to the front ready to return our keys and leave the property, we informed them of everything and all they said was the room was a smoking room. Overall the property just did not even feel safe. No effort was made to accommodate us after our complaints, honestly staff was blatantly condescending and rude. Returned our keys and left the property. Thought we were saving some money and getting a good deal ended up losing our money for this “hotel”(it’s technically a hotel but everything about it points to motel) and having to pay for another real hotel. Save your time and money and just book somewhere else to start!!!!!!!! DO NOT STAY HERE!!!

Room had a terrible odor. The bathroom was dirty.

This use to be a DaysINN. The property allows smoking so it permeates. I had to place a family member in an emergency. There is a $56 security deposit required upon arrival.

Pool was closed. Staff was unacommidating and the place was not as clean as one would hope. Door handle to bathroom was broken.

Terrible experience with this hotel, room was dirty, there were roaches and trash in the room. Hotel has also tried to over charge me. I checked out early and did not stay the night due to the state of the room.

The room was not cleaned at all, there was trash left and a dirty towel and smells like smoke on the room. I called front desk and asked and he said sorry they clean in the morning

Dirty towels, sheets, comforters, and cockroach’s and other bugs crawling all over the floor. Also floors and appliances very dirty

DO NOT BOOK! Disgusting. Horrible smell, large dent in bed, dirty-gross bedding, fridge made a clicking noise, tv didn’t work. Door didn’t seal properly, rain water & noise got in, could see shadows of people walking by at door bottom. Absolutely disgusting. No matter how desperate you are, you are not that desperate. DO NOT BOOK!

You get what you pay for. The place looked run down and not much maintenance. If you like waffles you are all set. Being a vegan and gluten free, there were no options for me for the free breakfast, glad I packed something I can eat. The staff was wonderful and very kind. The room was nice and clean, but limited wash cloths.

The ice bucket had trash in it and I had to unfortunately kill a roach

The room was renovated but there is a lack of detail. No printed channel guide. The front desk told me they don't know how to operator the remote either so just channel surf. Space under the door when shut. No soap in shower. Noise from guests late into the night until 2am. Terrible chemical smell in our room which may have been insecticide for pest control. Very dark in the parking lot. Friendly desk clerk at check in and check out.

Room had updated vinyl floors which was nice. Used to be a smoking room and it smelled. Very noisy could hear anyone talking or walking. Bed was extremely uncomfortable. Didn't try the shower. It was clean. Small room for the price, as well.

Breakfast had cereal and no milk no bread or rolls that’s it pet friendly for $35 each Morning desk help l Knew no English Walls very thin

People at the front desk didn’t have my room ready and had to wait for them to check if the room was clean or not. Plus the room they advertised is way bigger than the little tiny room I got. I couldn’t even stay the whole night and left to find a bigger room.

Worker walked into the room without knocking by surprise. Body hair from previous stays in the shower. No hot water in the shower. Blankets had cigarette burns. At 8am there was no breakfast available when speaking to staff they said they had nothing more and ignored my family. Worst hotel stay ever.

Wonderful stay, lady in the front with the heart glasses was sweet and perfect at her job. Definitely will be back again, and the management is top notch! Keep up the good work everyone!!

I am VERY POSITIVE that I booked a non-smoking room via Expedia. When I arrived, I was told that I booked a smoking room. However, there were three other guests there at the exact same time as me that had the same issue. I wondered if it were possible that ALL FOUR of us had made the same error via Expedia. The next morning when I went to check-out, I learned that it just so happened all of the non-smoking rooms had been booked and all they had were smoking rooms. To me, that feels a little coincidental. Also, was told by the night-time desk clerk that they would be able to hold my luggage for me after check-out in the morning so that I could do some shopping before returning to get my things and head to the airport. But in the morning, the daytime desk clerk told me they don't do that. The room and bathroom WERE indeed clean but the smell of smoke was quite overwhelming and despite doing what I could (spraying Febreeze on the curtains, bedding and around the air, my clothing still came away smelling like stale smoke the next morning. Also, you should know that even after booking at a good price via Expedia, the hotel itself charges a $50 deposit that is non-refundable if you check out after 11AM; thus requiring you to go to the front desk in person and officially check out by 11AM in order to receive your money back. I was able to do so, however, it is highly inconvenient and WAS a surprise to me. Thankfully, I had my debit card with me with plenty of funds available.

very convenient place to stay, breakfast options were satisfactory and the new renovations on the rooms make the place look and feel better than before, would recommend for vacation!

Bugs in the bathroom, rips in the sheets, had to request to get the room cleaned and then even still very difficult to get someone to show up. Never again.

I would have give a 3 star rating but Hotel states offers breakfast in morning but only thing they offered was a few slice of toast, jelly or butter Coffee & tea and little bit of orange juice. The rooms where clean but smells light cigarettes.

Was as expected

Location, location, location

Very unprofesonal and dishonest business people

This place is for smokers, i noticed the property has been renovated, the rooms are clean and comfortable. However, if you're not a smoker run, the fact that they allow smoking outside, the customers will step in front of your door to smoke and it'll reach your room. Someone did that close to my room, i couldn't breathe.

Could not stay, terrible mildew smell. However the front desk girl was very nice and she felt very bad about my disappointment.

Idk who that was the manger but she was very rude and racist in the beginning staff was very nice but towards the end of me and my bf stay we was getting ready to leave she wanted us gone immediately we couldn’t even wash our tales 6/10 poor customer service