We were 3 family and stayed there for one night. 1 of the rooms had dirty bed linen, towel and toilet bowl. Also it had strong smell of tobacco. My room was better, but also had smell of smoking. At night somebody loudly shout outside at 3:00 and 5:00.

When we were checking into the hotel, there were some shady-seeming cash deals happening behind the counter, and a couple of people in the lobby who appeared to be on drugs. There were people/kids running up and down the walkway in front of the rooms yelling all night long. The people in the adjoining room to our were having a fairly "athletic" evening, loudly, and we could hear all of it. The mattresses were comfortable enough, but the springs in them were squeaky. There was a brown stain on the sheets up next to the pillow on one of the two beds in our room. The pedestals that the beds are on seem to be held together with packing tape. The TV remote rattles. The shower/bathtub is heavily stained/worn. On the plus side, the towels were clean, although there were only two bath towels for a double queen room, which sleeps four.

It’s was decent

Property has such a beautiful area.. I enjoyed sitting outside and playing with kids. Price is great and would be perfect if rooms were more clean! Besides rooms cleanness I loved it.

Nice budget hotel! Modest breakfast, better than expected for price paid for hotel room. Friendly, helpful staff.

Can’t or should not complain it was cheap. But it was dirty. The room floor was filthy cut and walk barefooted when I did the bottom of my feet were black. Behind the bath door and toilet or hair and dust The whole lights were off hard to see going up the stairs however, the attendant offered to walk me to the room for safety reasons

This property should not be listed on Hotels.com, my personal opinion. it is NEGATIVE many stars. it is UNSAFE. Prior to the booking I have checked the main website Wilkes Barre Inn and Suites, lovely pictures, promising "Luxuary Experience in your Holiday", seriously not a typo. Laxuary. Conveniently enough, there is a photo of different hotel used as a background of the main page. This motel is dirty, smoked up and unsafe. The door to the "non smoking" room did not close or lock. Man sitting outside the check in was catcalling me. I requested to speak with manager and was told to wait 20 min then again 20 min. I gave the roomkey back and book Fairfield by Marriot 3 min walk.

The photos do not represent the property. No smoking is advertised, however every room smells of cigarette smoke of marijuana. Patrons sit in the room entrance in chairs holding the door open and smoke, allowing the smoke to blow into the room. Tried several rooms. Bathroom had mold.

As we were checking in a patron was complaining and host told her to feel free to leave. Then another guest complained of a dirty room and wanted another. We stayed as we were exhausted but I slept in all my clothes, showered touching as little as possible and left

Nice

adfordable and really really nice for the price.

Me and my significant other have stayed here twice the first time it was fine the room was rundown but that’s expected for the price but this second time There were cockroaches in our room all different sizes! Yuk! but the front desk was very sweet about the incident and refunded us!

Checked in to room there were no towels or was clothes in the room there was no chain lock on the door. Called front desk about the towels they said they would send someone never showed. Contacted front desk again he put us in a different room that room had no wash clothes either so we decided to skip getting a shower and left early in the morning. Also many rooms have people living in them with garbage outside the rooms on the walkway and many shady characters hanging about. Will never stay here again.

This was by far the worst hotel experience of my life. There were dirty condoms in the room and a domestic issue involving police at 3am that involved a lot of screaming and throwing things. The staff were rude and the “included breakfast” needed to be condemned for about a dozen health violations.

Booking was easy, room was ready and clean, staff was pleasant. Area was a bit noisy but then we live in the country so not used to city sounds.

Expedia supported the hotels solution of tampering with the smoke detector in my room and turning it off. They were too concerned with company policy and not with customer safety. Completely ok with me sleeping with a non functioning smoke detector. Instead of dealing with the hotel they had me call the fire chief in the middle of the night to solve the issue.

So far so good microwave had some problems but other than that it was pretty cool

Hotel itself was basic as it gets. Staff was friendly. Breakfast was burnt but not terrible. Unfortunately the area is not the greatest. Junkies were all over the place,begging people for money or drugs. If your adults take your chance it’s cheap and atleast it’s somewhere to grab a few hours of sleep and a quick shower. If you got kids stay away. The people who live in the hotel rooms have kids and are not clean or taken care of. Overall the place is dirty. But a quick nap and a shower and on your way it’s a spot!

Room was good but for a non smoking room had a light smell of smoke probably from the comforter that had cigarette burns

Not bad and friendly

The room they offered me it was dirty. A lot of smell of cigarettes. The bathroom floor was sinking in water

One of the best experiences we ever had! Great hotel with nice dining options and exceptional views! Hope to be back soon!

The manager very nasty and they don't clean properly and don't know how to respect ppl and they children

It was not up to expectation!

The only thing i liked about this place was the price, and as it turns out, it was overpriced. Dirty shower, dirty floor, no secondary lock or chain, no trash can. Refrigerator froze up in the middle of the night and froze our road snacks, ruining them. Both nights had people knocking on my door either asking for or lookinh to sell items I cant mention or Ill be asked to revise my review. Think given the choice of coming back here or to look for a walmart parking lot, I'd ho to the parking lot. Not revising again. Either accept it and fix the issues or dont ask for a review.

very quiet, spacious, comfortable, good service in general

Breakfast was okay, the room was very nice and spacious. The toilet was messed up and my husband had to fix it multiple times and worst of all we saw at least 7 or 8 cockroaches just scurrying around. Killed them all, may I add cause gross.

Had a terrible experience, there was a lot of dust since day 1 from a bathroom work. Asked to the staff to help out cleaning and nothing was done. Breakfast was horrible and gone soon. Not worth the money. Tons of weed smokers

Ok

Dirty place and offered free breakfast but didn't have any when we were there said that they had no staff

the first room they sent us to had the bathroom taped off and drywall dust all over I should not have had to go down to tell them that, she fot me another room but said if this room was the same she had no place to put us

The cleanness is poor