Booked an oceanfront deluxe room but unfortunately the windows were very small and half of them were covered with coloured stickers (which I later learned was part of an art exhibit - what a huge miss! Impeding the views and light of paying guests for an art exhibition). This made the room feel very dark and outdated. Spent a couple of hours by the pool during peak sun from 1-3 pm but there was no sun as the buildings blocked it. We were freezing despite it being 27 degrees. The few sunny chairs were occupied by someone’s dogs. I watched a video on the website that made the hotel look vibrant, energetic and alive which is why we booked, but in reality it felt dated, impractical and a huge disappointment for being the most expensive spot in Rio. When I mentioned my concerns to the front desk they told me I should give them another chance and book again this time getting a pool view room as the windows are bigger and didn’t have any coloured stickers on them. I don't think that is an appropriate response. Based on our experience I would suggest staying at other hotels - our friends stayed at the Fasano and loved it.

Wonderful. Top notch service

A glamouring staying.

Everything was perfect and staff is amazing

Awesome

First class hotel and first class service. The best hotel in Rio de Janeiro that I’ve experienced

What else can you say? It's the best.

Excellent!

What a gorgeous property yet vintage with all the modern appeal.

Very professional

Can not be better. Attention is given at the smallest detail. The hotels’ standards are absolutely top . The service is impeccable. Amazing professionals from tje reception to the concierge to the restaurants. And restaurants are incredible.This is one 3 best hotels we have stayed our of 95 countries we have visited.

The Staff were very friendly and accommodating. I felt very safe staying at this hotel. The beach experience was amazing.

Awesome hotel. Loved our stay. Pool, bar, gym and spa are fabulous. Wonderful room. Excellent facilities. Service and details are thoughtful and well considered. Star lovely but not many speak English.

Absolutely amazing hotel with biggest pool in RDJ. The staff and at every position goes beyond to help the customer and we really appreciate how welcome they made us feel. There is not a single request that is every not given 150% attention and so polite helpful people. Rooms are great and girls loved the pool/ocean view. We recommend this to everyone.

perfect hotel

it is a great place to stay. The only disappointment we had throughout the stay was the lack of proper AC in the gala party organized for the carnival. Hard to understand why they would not invest in some additional equipment for such a great & expensive event.

Nice and clean hotel. Wish there was a little more to do. Besides restaurant are good and enjoyable. Most of the staff is nice and friendly. Leo at check in was amazing and went above and beyond for our kids and gave us a very sweet welcome to the hotel and Brazil!

Very disappointed that check in was at 4:00 pm I paid almost 1,000 dollars that’s not acceptable that you can’t check in early.

excellent and exceedded our expectations Raining day and power and internet was going out all the time

Perfect facilities, charming staff, amazing food, And wonderful tours-one of the best hotels i have stayed in among many around the world! Only disappointment was Cipriani for Christmas Dinner- Bravo!

Grand old property that maybe sometimes relies a little on its history and heritage to see it through a little too much but we had a good stay and staff were friendly. Dinner at Mee was a highlight.

Impeccable service, best hotel in Rio. I am originally from Brazil and grew up coming to Rio, but it’s safe to say the Copacabana Palace Will provide a unique experience different than anything you’ve ever encountered. Worth the price!

Phenomenal and a dream stay

Fantastic hotel in which the staff are superb, being professional and helpful.

Amazing hotel. Once in a lifetime sort of hotel. Area around hotel is very rough. Uber works fine.

Guest services were excellent. The hotel was located in a beautiful historic building which greatly increased the appeal.

A amazing door men Luciano

Undoubtedly, the best hotel in the town, legendary, iconic, impeccable rooms, unforgettable hospitality… Actors, sport stars, royalty, presidents, prime ministers, billionaires … all stayed there. The hotel celebrated its centenary in August 2023. It is pricey but still, if you could afford, do book a room with ocean view at least for one night - that will definitely make your trip to Rio a very special one. Very high quality facilities on one hand but nothing superspecial one the other hand but still a very special experience. Breakfasts, swimming pool and other facilities are very good. Do visit their bars and restaurants in the evening, another good, although not superspecial, experience. Personally, did like the pool bar and Cipriani restaurant, did not like much food in Mee restaurant though. Concierges are very helpful, did help me with directions, even organised a tennis class, helped to liaise with a good travel agent etc. Good business centre, all small office related needs could be fixed in there. Exchange bureau rates are not so good, just go for better rates to the street behind the hotel. The area is safe overall, this is the centre of Copacabana. Forget crime stereotypes. Obviously, be discreet and reasonable, look around and do not hold your mobile and wallet in hands when close to the road, keep them away especially from bikers, normally in your pockets. Overall, one night stay in the hotel was one of the highlights of my stay in Rio. Really enjoyable. Thanks.

This was our 9th stay at the hotel … as always everything was fabulous from the moment we checked in to when we checked out. We always like to stay in the main building and the hotel puts in one of our preferred rooms and remember all our preferences even down to leaving their famous brigadero hand made truffles in the room… Breakfast is a delicious experience as is the Sunday brunch. We spent all the time round the wonderful pool - the Copacabana is the only hotel that has a large swimming pool at ground level. Everyone looks glamorous, a stark difference to when you leave the hotel to explore the city, when you take watches, jewellery and designer bags …anything that draws attention to one as Rio can be a little unsafe when it comes to tourists…that aside Rio is the most amazing city and people are vibrant and friendly. All the staff at the hotel go the extra mile when it comes to service and friendliness. There is only one hotel to stay at in Rio … The Copacabana Palace.

Extremely well run hotel! The staff was exemplary, the food was incredibly delicious and certainly see why it is the pride of Rio de Janeiro!! I will stay here again!

My husband and I stayed at Copacabana Palace for 7 nights, and if our schedules had allowed us we would've stayed another week more! We can't express how incredible everything was during out stay. From the twice a day housekeeping service for our suite, to the wonderful check-in, check-out and concierge staff, to Ulrich and the door staff being so welcoming and helpful, to Eduardo, the incredible the bell man who made us feel so special with every interaction and even went above and beyond for us every day, to the very knowledgable young man, Marcus, who gave an interesting tour of the history of the hotel, to Fabio's hospitality at the pool, to Carlos (the beach masseuse), Bill and the rest of the awesome beach service staff who made our week so relaxing and fun! The attention to detail, hospitality, service, helpfullness from everyone is superb and unlike any other 5 stars in the world. Thank you!!! We will be back again.

Amazing stay at Copacabana