The Gentlemen who checked us in on Saturday was wonderful. He gave us dining recommendations and was extremely helpful with the check-in and baggage.

Just horrible - dirty, badly kept, broken lampshades - one with a hole in it! - lights that didn't work, found old food next to the bed. First bathtub looked like a murder scene, no way I would have stepped into it. Second room: good bathtub, main entry light didn't work. Staff behind the desk was stellar, likewise the dining room staff - aside from that, what a disaster. Junk that stayed on the hallway floor for almost a week, even though housekeeping was there every day. Room cleaning was irregular, unpredictable, inefficient. I'd cut myself and unfortunately bled onto the sheet and pillow. Cleaned it up as best I could, but still very visible; **the cleaning person pulled the coverlet up right over the bloodstains!** There was no way they could have missed it. Had to ask downstairs (for the 2nd time) for the bed to be made up fresh. A mended bedspread, and a torn towel with a hole in it. I can't believe Hilton puts its name on this dilapidated joint. I plan to write them, and to put this on every possible review site to spare anyone I can from booking a room here. What a cluster.

We thought our stay was Good. The restaurant could do better with food and drinks. Being told that they did not replenish stock from last weeks Notre Dame Game made us feel like others who come to your establishment after doesn’t matter you get what you get.

Good experience woukd stay afain

The hotel hallways and our room smelled.

Loved it here!

Beautiful room at a great price.

Was a great stay the parking garage seemed expensive for in how bad of shape it was in and the extremely low ceilings. Staff was great! Overall satisfied

This used to be a very nice property. Haven’t stayed here in a couple of years and it continues to deteriorate. Paint on ceiling needs repair, carpets in halls, rooms and public areas are dirty and old. Ice machines are unreliable. Parking area is a dark cave. Room locks are glitchy and require multiple swipes and jiggering. Vent in bathroom was filled with dust and lint. Hallway by elevator was 85 degrees. All in all this hotel needs a complete floor by floor renovation. It’s well below the Doubletree standard. I doubt I would book this hotel again.

The staff was so nice and accommodating. Ran into some nice people here and loved the view of the River. Woke up early for a nice stroll. The Starbucks on site is a nice plus as well. Would definitely stay again

Great stay. Elevators have a mind of their own.

1

Room was awful. Outside door looked like someone had kicked it in. Bathroom door was heavily scratched and paint coming off. Bathroom shower was tired and caulking coming off.

Very bad smell of mildew and sewage in the entire area. pool area was filthy and looks like they hadnt cleaned it. very outdated for the brand

Good job

IT was originally missing the TV remote but when I called down they had one brought up with in 5 min or so.

Room was very dusty, corners and behind furniture were very dusty, gross

Nice to stay here always

Right in the downtown area where we don’t have to drive to eat and drink!

Excellent customer care

It is a nice hotel, but for the price they should have a breakfast buffet for the guests. A lot of restaurants within walking distance.

Clean with kind staff. Would recommend for those passing thru!

The lights didn’t work for the bathroom mirror. The carpet was definitely gross, and the wallpaper was falling off the wall. Spider living in the bathroom. Not the condition I expected for a double tree price. Also the ice machine was broken so you had to go to the floor above or below to get ice.

Overall nice place, A few minor inconveniences with cleanliness

Not much

Overall bathroom did not look like it had been cleaned but room was clean

Could have been better. The hallways had a funky smell, as did the bathroom on the first floor. The room was very dusty, and there were visible stains on the walls. Starbucks in the lobby was fantastic. The floor in the pool area was very slippery. The tile leading up to the pool had no traction however, when hotel staff was made aware of the slippery tile in the pool area were made to rectify the situation immediately maybe floor mats would work well in that area to prevent slip and falls.

Toilet kept running. Room not really clean. Didn’t live up to what Hilton stands for

Great location, impressive amenities. Needed more towels in the room and at the pool, but overall a good stay.

Only one room key card worked, the other did not. The Hilton App (digital room key) did not work either. The sink drained extremely slow. I advised the desk person and he said he would send someone up. I told him we would be gone but they were welcome to go on him. When we arrived back, the problem had not been resolved.

No air in the room almost 78 degrees

Love the place that’s it