Lovely old building, lots of history and fabulous staff, especially in the restaurant

Lovely friendly staff , great service and lovely breakfast but sadly a little outdated

Friendly staff, easy check in and out. Room clean and tidy.

Just an overnight stay with a late check-in but staff were friendly and helpful and the room was comfy and well equipped. Breakfast was lovely and rested for my onward journey

Very lovely hotel. Old but comfortable and cosy we love it wish we could stay longer. Bed comfy lovely large room and bathroom with bath and shower.

Ideal for Plymouth Pavilion

Room comfortable, bathroom clean but bath high. Shower in bath but no handles, difficult to get in and out. Towels very small for bath size.

This is a beautifully restored old building with lots of history. It feels pretty grand inside, but is not stuffy ;-) lovely and quiet even though next to the road, and with ample parking around. A less than 5 minute drive to the ferry, which is so convenient.

We stayed for the national beard and moustache competition, no parking available so it cost an extra £16.00 on street. Bed really uncomfortable and the bathroom the smallest I have ever entered, the hotel has great character and the communal areas are kept very well, considering the hotels size. The room was very overpriced. Room 106

Another lovely stay in The Duke of Cornwall.Grwat location for the delights of Plymouth and onsite parking a bonus.

This hotel has a fantastic history but has suffered from lack of investment for many years, any repairs seem to be sticky plaster fixes. The staff try their best but are not supported by getting the investment needed to maintain and run this once beautiful building The outside rear is a shambles and the outside front needs a good clean. My experience on the last two visits to this hotel have ended poorly and when you have business to conduct this can affect your productivity levels.

Excellent location from Britany Ferries dock, nice views from hotel with nicely maintained old buildings looks like castle. Also I was amazed how hotel dispatch Taxi with there system, quick and modern technology.

This lovely old hotel is perennially reliable and perfect for walks to the Barbican, the city centre and the Ferry terminal. No need to book a taxi and they are willing to hold one's luggage for the return. The receptionists are wonderful and the bar/lounge very cosy.

Unfortunately our double room was small and only had one bedside table which was very inconvenient. We stay at this hotel regularly but this visit was not so good as previous stays. When I asked if I could have a bedside table put in the answer was no. I ended up using a chair.

Hotel had a lot of character and history, which includes survivors of The Titanic and Ernest Shackleton the Antarctic Explorer which has a room named after him. He were lucky enough to stay in that room.

It was a good experience staying here and the staff appeared genuinely happy to help you.

Very historic hotel, old style but pleasant. Room was big and convenienr. Staff was a bit rude, for example they charge guest staying 2 nights for printing 1 page pdf document, never seen if for last 10 years. Night receptionist not helpfull at all inasked where to buy uk electric sockets. It was very visible that i bothering him. He said rudely not possible before 9am. I went out walk 2 min and shop was selling that. Really could be very good place but this staff do that its just an average place

One of, if not the worst stay I’ve had in years. We had 2 rooms booked, a family room and a superior double. Firstly the family room was very cramped, and the single mattress has seen much better days and hardly represented a mattress anymore. The room was very dated and worn down, and had a very musky smell. While the superior double room was better, it was in fact much larger than the family room, and made more sense for this to be the family room. However that was unfortunately the only positive of the room. This room again was very worn down, and this one was pretty dirty. The floor clearly hadn’t been mopped or cleaned, the shower was covered in hair, long and short, the towels had black marks on them and the wall was flaking away with clear signs of damp. The shower was terrible, with the water pressure coming and going, and it taking 5 minutes for the temperature to stabilise, both the shower and toilet dripped with the noise being heard through the night too as the door doesn’t close properly and there is a huge gap underneath, and the handle was hanging off. We had multiple key issues, with it regularly deactivating and needing to go to reception to re-program. The tap water also came out cloudy several times. The car park also only has roughly 10-15 spaces, so fills up pretty fast, by the Wednesday evening we arrived, there wasn’t any spaces. Breakfast was not worth the price at all and a very small selection, with none of it being particularly good.

The staff are really nice. The hotel is old with lots of charm

Staff were great - one wall was covered with damp stains & paint was flaking off onto carpet & desk. Bed felt a bit damp.

Just need to upgrade tv

The staff were really freindly and felf very reassuring as im epileptic and got autism so put me at ease and always polite witch made my stay even better.

Beautiful building inside and out,. Lovely staff.

Perfect location for visiting Plymouth lots to do within walking distance hotel friendly clean beds really comfy and spotless bedroom my only complaint we had no shelving or drawers in our bedroom we only stayed 3nights but if you were there longer no where to put anything other than hangers

This hotel is very dated . We had to ask for more pillows because they were so flat ,bed was comfortable but new duvets and pillows are needed. The carpet in room was stained.

Clean room and public areas. Polite and efficient staff.

Quite dated generally. The bathroom had the smallest shower cubicle I’ve ever encountered. No air conditioning in the room, no refrigerator but the carpet stains were interesting. Location good and staff friendly.

Bed squeaked a lot !!! 😄

This hotel is very dirty and run down.

The hotel is aged and a bit dated. But the staff more than make up for it. First class staff.

Lovely, friendly staff, but the bed was so uncomfortable I had a bad night sleep. The fire alarm went off twice at 1:30am and although I was apologised to, I feel like the overall stay wasn’t enjoyable.

Breakfast was good. Helpful polite staff