wonderful,fascinating experience I ve ever met

Beautiful hotel with incredible seaview. Nice, polite and friendly staff. Super clean , spacious rooms with high end finishes and beautiful furniture. I really enjoyed the breakfast and food at the lobby bar . Thank you ! I will definitely come back again 👌

Hotel is magnificent with some old world charm. The view to the bays and the Atlantic are breathtaking. Dinner was exceptional

Every thing was great!

Amazing views, beautiful hotel, lovely staff. This was my second visit and I hope there will be many more.

Amazing property

Magnificent place , gorgeous mansions. Beautiful views around the seaside and beautiful beaches.

Beautiful hotel amazing views

Beautiful hotel with nice views. Very friendly staff

The front desk was extremely helpful and friendly. The hotel is far from town, so taxis are essential! The hotel doesn't really offer anything special for a 5 star hotel, so we were disappointed.

Unique, excellent view

Fabulous position . A but disappointed that the Thalasotherapy was closed for refurbishment and we hadn’t been informed .

If you are looking for a property on the beach or with convenient access to the beach, do not stay here. The hotel is situated on a small hill, but there is no way to walk directly to the beach without walking out the back and taking a long way all the way around. Also, the room was pretty dated but the bathroom was nice. Not sure about the rooms facing the water - these are more expensive and perhaps in better condition. Regardless, it was not a 5* hotel experience at all. There was no air conditioning one night, which was terrible (and no compensation was provided for this inconvenience). Service was mixed - two of the bartenders were great but one of the front desk staff was not.

Staff was helpful and friendly. Property is beautiful and the have everything you need.

Fantastic hotel. Truly a 5-star. Huge rooms, very attentive staff. Great breakfast. Quiet, as it is not on the main strip, but still very walkable to everywhere.

Nice hotel but steep gradients for walking into town.

Excellent hotel and wonderful viewa

Couldn't ask for a better place to stay in Santander. We didn't realize what a historic and impressive hotel this was until we arrived. Classic place. Beautiful grounds, amazing breakfast, helpful staff. Bring some walking shoes to explore the area. Free parking is key. Taxis are pretty cheap to get around the city if needed. Photo is a view from our room. We will come back!

Very nice hotel with excellent customer service

The rooms at first floor are very bad !!! After my great discussion the Direction changhed the room

Amazing location and hotel.

Excellent Hotel. Arrived mid- morning, room ready! Departing early evening - keep the room until 2pm! Going to the beach - you’ll need some beach towels! This hotel couldn't do enough to make your stay enjoyable. The staff were so friendly. Muy buen, gracias.

Beautiful hotel. Wonderful views of sea and palm trees from many rooms. Professional and attentive staff. Easy parking in hotel grounds

We had an incredible stay. The hotel is beautiful, every córner is full of history! The staff was very kind and helpfull. It is a distance walk to all the atractions. I would definetely recommend it!

Great property, amazing service, but the rooms could do with a little upgrading (missing tech gadgets and generally they look and feel old and outdated). Pillows and other items are low quality.

The castle like appearance from the outside is exactly what you’ll find inside. Beautifully appointed and maintained, the hotel exudes quality. The staff was extremely friendly and helpful. Carlos at the front desk was particularly nice to us. And the breakfast buffet was without question the best I’ve seen while in Spain. Lastly, whether walking along the beach or into town, the area was safe and secure.

Excellent in every detail!

Excellent property.

Great room although a bit off the central area of Santander.

The beauty of this hotel was matched only by the warmth and friendlieness of its staff. This hotel truly deserves its five star rating! The accommodations were spacious and comfortable, with gorgeous views of the water. The food in the restaurant, and especially the gentleman who runs the restaurant, were first rate. And the location was close to both the old part of Santander (an easy bus ride from the stop just outside of the hotel) and to the famous Sardinero beach. I would return here in a heartbeat.

The hotel is located in a landmark building of Santander and is walkable (6 blocks) to various places of interest. The room we got was extremely small and dark, we asked for a change and were not given one.