What stuck out the most was how close it was to the mall which is where we were for our vacation. I also enjoyed the breakfast potatoes, perfectly crispy.

There wasn't anywhere we could walk to...we had to drive everywhere.

Great room layout, friendly staff, great breakfast.

Great stay.

No restaurant and dayly price not considered a fancy hotel

Enjoyed it

Really nothing bad to say, room was a little lived in but my wife who is very particular had nothing bad to say so that means its all good! Very spacious and comfortable room and bed and maintained well enough and the service MORE than made up for everything. Our check in attendant might have been the manager too but she was super welcoming and friendly and gave us some good advice. Short but sweet conversation about the Imagine dragons concert we were in town for. Great amenities even though we really didn't have time to use on our short trip. And the breakfast was delicious and pretty big and diverse with lots of hot and cold options. Would definitely recommend staying here and would definitely keep in mind for our future trips that way!

People are very nice

Room and breakfast were great. Staff not particuarly welcoming, not hostile but not warm. I was searching at 1 in morning for ice machine but learned in morning it was not on my floor - when I asked front desk how was I to know no answer

AMAZINg hotel, nice and calm. Clean and beautiful

Was clean. Staff was friend

Rooms were not as clean as shown. All rooms apparently have sinks outside of the toilet/shower area.. which isn’t plausible.

The check in process was delayed.

Good

Nice clean quiet and spacious

Fun times

Decent location for the Detroit area, quick access to the highways into town and around the area. Eating aailable but driving distance.

Great staff and room looked good but it smelled like old hotel to me in my room.

It was okay, not my favorite Hyatt. I wish I would have went to Novi

Decent hotel but not great service. Housekeeping is by request only, which we were not told at check-in. On the second day, housekeeping gave us towels and emptied the trash but didn’t make the bed or take care of any of the used glassware or coffee cups. The air conditioner leaked, so the carpet was wet and had a bit of a musty smell.

Good stay. No receipt provided on departure. To be emailed, not yet!

We came in to the hotel and we had a room reserved. We showed them the confirmation and they said “we don’t have that room” and “we are overbooked”. So the woman at the desk sent us to embassy suites and said she is transferring us there and that we could stay there tonight so we went there. Then they told us they where fully booked and they even told the woman at hyatt that they where booked over an hour before she told us to go there. She also promised us a full refund and paid hotel but we never got any of that. Also we went around all the hotels looking for a place to stay due to poor coordinating between expedia and hyatt. Luckily we found somewhere but this is ridiculous and should never happen to anybody.

Close to all amenities

The containers of soap were empty and had to wait until the following day before we could get what we needed

My family can from out of state expecting a to stay at a clean hotel. It was not. From the moment i entered the parking lot trash, then once i stepped through the doors i was welcome with the lounge area which sat stained chairs. No one was at the desk took me to walk around to find an associate; which i didnt know that they worked their because their lack of attire/uniform. But she was very nice i believe she was a housekeeper. Once the front desk agent came she was helpful but her unprofessional attire should be addressed. The pool room was ok and thw 3rd floor hall smelled of urine. Once in our room it was average the carpet left the room with an odor and a few stains room 322 needs to be shampooed. I met the houskeeper she was very nice and made sure i had what i needed. Overall i would not come back to this location.

Missed maid service 2 days.

Exceeded expectations. Great hotel, easy to find, close to Pine Knob Amphitheatre. Room was spacious, beds were comfortable. Nice sitting area. The only thing that was a bit weird was the bathroom layout. The Shower/Toilet area was a bit cramped. Not a big deal at all. Definitely is my hotel of choice when attending concerts at Pine Knob or visiting Great Lakes Crossings Mall.

It was very welcoming and the staff was wonderful

Ok

Clean and good breakfast

Nice,clean

We enjoyed our stay. Staff is very friendly.