It was clean, provided breakfast and provided a shuttle from the Airport but did not provide shuttle to the cruise port ( but cruise port is in the hotel name). Alright place to stay for a night or two when going on a cruise.

Very avaerage, but so is the price, so its a wash. Im not super picky for a one night, pre-cruise, stay. The beds were adequate and clean. Bathroom was clean and decent. Breakfast was typical hotel breakfast. The two things lacking was the a/c unit said 68, which was the lowest pssible setting, but it was obvious it was more like 72, which i am comfortable with. There was also a strong scented cleaning agent, like they were trying to cover up a bad smell. I felt the carpet was filthy and proof was when we stepped into the shower. For the price it was ok.

Toom had horrible odor

I was hesitant at first because over the last couple of months since I had booked with Best Western it has received incredibly mixed reviews on Google. I was pleasantly surprised- we didn’t end up using the shuttle service that was provided because we needed to be a little faster than what they could provide. That being said the person who answered the phone was super nice and helpful with directions. Staff was friendly and pleasant- we interacted with at least three different people at the front desk and two other employees including cleaners. If you’re having bad interactions with staff, maybe check your own tone of voice to make sure you’re being pleasant as well. Customer service workers are people with feelings too. The bedroom was clean. Two beds. Mattresses and linens and towels were nice and white. The room purifier wasn’t my favorite smell but it did give the room a pleasant smell. I wish it went off a little less frequently. It’s walkable to food and grocery as well as some shopping and easy for Ubers to get to Checking in and adding late check out was easy breezy. I’d book again!

Very convenient for the airport as has a shuttle Good price for basic accommodation Was surprised that I had to leave a $50 deposit which they said on checkout would take 10 days to 2 weeks to be reimbursed

Front-of-house staff need to be more empathetic, less rude and kinder.

They advertise free shuttle to the cruise port but tell you it's $35 when you ask about it. Lyft was only $14.

Excellent option

Good and clean place but outdated.We came one hour early and our room was ready but front desk guy was asking 15$ extra for early check in)Breakfast was ok.Bad was comfortable.

Breakfast was great

Property needs more safety feature

We enjoyed our stay the room smelled like home the maids were very friendly the receptionist Mr Marc was very nice and helpful we will stay again

Great place to stay

I would definitely return and recommend

Enjoyed the hot breakfast offerings and overall cleanliness of the hotel. My only wish was that the walls were a bit more soundproof, but other than that it was a great experience.

Nice hotel, clean rooms and friendly staff, breakfast was good.

Clean but a little rundown. Cooperative and friendly staff.

Staff was friendly normal process to check in

Hotel was ok.

It's nice and close to the airport, with a free shuttle from the airport. It's an older property and it shows, but was still a nice value for the price and did what we needed.

The environment is beatiful.

old and clean. nice people. good mattresses.

Convenient location

Great

Good

Clean safe and quiet

This place was OK for a few nights stay for travel

Great

The room we stayed in was so humid and stunk of mildew. It was a smell that wouldn’t go away. This place is severely outdated and not cared for properly. It was a cheap stay so I guess you get what you pay for.

I did not like the fast that the television did not work and the toilet did not work. When I told the front desk they just took my complaint but did not try to resolve the problems. I think maybe because I was staying just the one night, they gave me the room with the problems. However, the room was clean and the had all of the amenities that were expected.

Was told when i got thre i had to payvan additional 50.00 for a security deposit and it was not disclosed in hotels.com about paying another deposit

Our one night stay was as expected, a good value for the cost. Our room had a fridge, coffeemaker & microwave. Breakfast and parking were included and suited us just fine. We were close to airport & cruise terminals. They had a shuttle to both for $15 per person one way. My big and only complaint was the uncomfortable mattress. I had a backache the who next day.