The ac was nice and cool, didn't get hot in my sleep

Upon arrival the host at the front desk was extremely unprofessional and rude. I had to evacuate my home due to weather I arrived at 7 am due to an additional 4 hours of unexpected traffic. I'd said i'd be there at 2 am, arrival time was out of my hands, I called to let them know, but nobody answered, I didn't stress it to call again. Star the coordinator at the front desk said nothing is available for me because I came in the morning instead of night with a nasty attitude and facial expression telling me i needed to call if i was going to be late, which would rub anyone the wrong way. I said can you please at least look up my last name I did book a room. She responded " GIRL DONT GET AN ATTITUDE WITH ME" which i responded " ma'am im not calling you out of your name or looking to be disrespectful i tried to call no one answered we are in a state of emergency, I dont care if I can only sleep here from 7-11 its fine" she continued to call me "girl" raise her voice andbe very disrespectful. Before I left I requested to speak with a manager about the incident and waited at the front for 45 minutes. The manager never came back out to speak with me. Overall very displeased, will not be returning.

the facilities and the location

nothing

La propreté

le petit dejeuner

NOTHING, I did not eat the breakfast. I was told the night before that bread is served from 6am-10am. I went down for breakfast around 8:10 only to be told breakfast would not be served due to the Chef not having correct time to serve.

The sheets on the bed were dirty and I had to request a different room. I have stayed here several times and this was the worst experience ever!

location, cleanliness, the staff

the food selection was limited and expensive

The bed! Was amazing as the pillows too. Love the cleanness and the furniture.

Parking! Be aware it’s self parking and you have to pay $10 a night and that is very Odd considering the parking is not gated and they didn’t take any responsibility for any misconduct or theft. The constructions in State Rd 84 are a mess and you have to get all around for get the right entrance.

We had a great time at TRYP hotel! The lobby was stunning with huge fish tanks with great species, super clean, comfy and spacious rooms. Breakfast was awesome and with a fair rate. we stayed here just for one night prior our cruise departure and we found it really convenient.

everything was more than perfect!

Traffic noise was terrible. Didn’t sleep all night. Door to room needed lifted to open or close. Room was worn.