when i arrived, i received a warm and friendly welcome from the caretaker, he was also helpful with helping me fine an affordable repair shop for my car. he his an awesome guy. The first apartment was not the best but the caretaker made sure i was move to a wonderful apartment with a beautiful view throughout the rest of my stay. i am defiantly returning.

The towels were stained and the room was infested with ants

No hot water for two days then transfered to another apt rental which had roaches

Like the location, spacious accommodation, friendly staff and a good manager that goes out of his way to give guest the best possible stay. George is a very reasonable and fair man. Didn't like that property was run down and in need a a major upgrade. If you're a big time investor then you may see this property as a great opportunity.

The owner was accommodating for check in, however that was the only positive thing about this apartment itself. The first night we came, the apartment was dusty, we were given towels the literally shed on you when you used it, most of the pots and pans had handles that were falling off them. The were these little tiny white bugs that were EVERYWHERE! I was traveling with someone who resides in Jamaica and even they couldn't figure out what it was. The sheets and blankets had stains on them; i could honestly go on and on. This property is severely outdated! After two nights we returned to the apt and someone had come in to clean it; the owner forgot to tell us this so we walked in feeling like someone had been in our place without permission. I have heard there are some really nice places in Turtle Towers; this is not one of them. I would not return nor recommend this property to anyone!

Property was a little old Air conditioner in the bedroom only The plus side it was on the beach

Location was ideal. Pool chairs could be better to allow to switch positions. Only allowed for laying on back. Security was good. Could use a coffee maker in the room. Was not pleased with check in conversation with person over the phone. Somewhat rude and aggressive with payment as if I was trying to cheat him or not pay upon check in.

The property is very poor , and is not what is represented in the photos on the site, would not recommend.

Had to book last minute, nice place, they were renovating the board walk and there was no direct access to the beach (we had to walk all around the buildings)

The area is very nice and the people are very warm and I would go back to the area . The place is very beautiful and clean. The ocean is beautiful and blue . You have nothing but blue skies. My family did have a wonderful time in the country of Jamaica- no problem man😃

I had the worse accommodation and experience this pass trip to Ocho Rios my room was switched by the owner of the hotel from Turtle Towers to Sandcastle Resorts. He claimed that he had plumbing trouble at Turtle Towers hotel but I guess it was at both hotels. My husband and I would have had a very disheartening time. The toilet couldn't flush the fan in the ceiling was dirty, the shower curtain was rusty and old dirty even. A huge padlock on the narrow balcony with two dirty chairs. Out of my 4 night stay 3 nights of party on the beach from 6pm-12 am with sound music box centered towards the room. It vibrated for those long hours Horrible Horrendous..

My checking in process was very slow simply because after 5 PM there is no front desk clerk. I had to wait on the ower to come and check me in. I stayed from Monday to Thursday and no one came to clean my room are offered towels .

The pictures they have put fool me nothing like that , the people at the desk weren't professional, anyone can walk in and out everything was horrible.

I had a wonderful time in Ocho Rios it just that the hotel wasn't what I expected

Good location

The first day we arrived the manager George told us that our suite was not ready and he put us in another suite in one of the other tower for that night. The suite he put us in for that night, was very dirty very filthy. The floor in the elevator in that tower was filthy. The bath tub was filthy dirty, the sheet on the beds was dirty, the furniture was very dusty. Overall the room was filthy dirty. We were so upset, we asked for a refund that very night. He moved us to the right suite the following day and the room and bathroom was a little cleaner. The kitchen was dirty, the fridge was dirty. There were open electric wires connecting the light bulbs, nothing covering the bulbs, the floor in the elevator and the hallways was very dirty. Only one elevator worked during our stay and the building have 11 floors. Overall. The hotel is not maintained and I am very disappointed you all have such a hotel listed on your website. I will never stay there again and I would not recommend anyone to stay there. It is so bad, I would suggest you remove it from your listing.

Awesome!

The Property Owners Associaion is the problem. There are probably countless owners who are not paying their POA Dues and this has lead to liens on property but the POA cannot collect the money until the person sells their unit, this forces those who care and are wanting to keep the place insured and nice, have to pay more and more until they can only afford the minimal. The guards and staff at the front gate were excellent. The younger Jamacian female operator @ the front desk was so very kind and helpful. But there was no service from the owner, wires were exposed and the unit seemed electrically unsafe. Not sure towels were clean or bed, toilet tub did not seem scrubbed clean, but all dishes were clean and kitchen was clean, but no service. Someone would call and say room service was coming, but they never came. Toilet paper and towels ran out. But, beautiful view of the port where the oasis cruise ship comes in and other ships for loading, close to city and could be the best spot in town, but theh POA is in trouble and needs an owner to come in and care a lot and work hard to get this BEAUTIFUL, perfect location place, back in operation!

I was disappointed. No one was at the desk upon arrival. After waiting for about 15 minutes, I was taken by someone who didn't have ID to the room on "0" floor. Nice Room, but I saw "Waterbugs" and "ants" - No A/C - that did it for me! I was asked to stay one night and then I would be moved to a higher floor. When I was finally moved toward the end of the day, the room was presentable, but could stand some decor and cleanness! Too bad; the rooms could have been nicer!

This condo complex is close to all areas..such as the Island Village and Margaritaville. Great views of Cruise ships in the Harbor. Nice restaurants within walking distance. The restaurant in the complex is closed, the pool is fine. The unit we were in was great and the service was good. The outside of the complex needs a cosmetic fix. The corridors could do with better airconditioning to tolerate the heat and smells. Overall a B minus.

This hotel is great if you are on a budget and don't need a lot of frills to be happy. The hotel is clean, spacious, has a pool, and is in the midst of town.