We had the opportunity to spend one night but couldn’t feel more comfortable and welcomed. Lot’s of smiles and attentive service, rooftop bar was really cool and great atmosphere. Awesome view from our room.

Ok

Great city Center hotel!! Close to Madrid must ser places and very confortable! All RH staff were kind and eager to help. Dont miss the terrace bar

This is my second stay at the NH Collection Madrid, and their customer service is exceptional. The hotel is also incredibly convenient, located right in the heart of everything.

Lovely place!! Super balcony views to gran via with an amazing rooftop. The rooms are excellent!! The amenities were excellent. Would definitely visit again!

Hotel was in a convenient location. Has a cute little rooftop bar on top. Walking distance to sights and shops. In a safe area. The staff are friendly and helpful. I forgot my sunglasses after I checked out and the staff have been very helpful returning them to me. Rooms are clean and well looked after.

This is the best Nh hotel I have been on. Wonderful attention. The staff very friendly and helpful. The amazing 360 view rooftop. Definitely my favorite and will come back soon!!

Location of hotel was amazing. Right in the middle of everything. Room is as extremely comfortable and beautiful. Balcony overlooking Gran Via was amazing. Was able to watch the sunset from our room. Really happy and impressed with this hotel.

Amazing location. Great room with a division for the kids. Overall 9 out of 10. Highly recommend this hotel for families and it’s on the Gran Via. Location Location Location. Upgrade your stay to include the breakfast.

This hotel is well situated and conveniently located in center of Madrid. Concierge was awesome and they recommended and helped book reservations. All the staff members were helpful. Would stay again…

Perfect location. Dog lover hotel. Good breakfast. Very good front desk personnel. Reasonable room. The pillows a little hard for me. Bed ok. One issue with cleaning that we left and advise front desk to have tje room clean but when we came back no cleaning was performed. Then we left in the afternoon and came back two hours later and the room was not still clean. This communication needs to improved. Otherwise is an ok hotel for a stay.

Great!

Staff was great. carlos, the manager was amazing.

Around the property are some homeless people especially at night

Convenient, walking distance to the palace and shopping malls. Next to the Gran Via station. The hotel room is comfortable and the balcony is so nice to see the beautiful scene. So relax living there.

Perfectly located

Well dedicated and professional employees. The best location you can have right in the heart of the center. Great facilities an amenities and hotel is clean and tidy all the time. Special thanks to the receptionist (Carolina) who I'll be forever thankful for her immediate action and after care when I's not feeling well. Keep up the excellent job guys, I'll be back for sur.

The staff is wonderful. The hotel breakfast and sky bar have views to die for. Our shower and balcony. Perfect

The room was wery nice and confortable

Very nice room's and bathroom perfect location

Very good top central locations

excellent employees, CONGRATULATIONS

Excellent place. Great location. The personal. Everything

We loved this hotel. It has the perfect location. The staff were super attentive and helpful and the room was perfect for us. When we come back to Madrid we will be coming back for sure!

One of the best hotels with nice rooftop restaurants and bar and friendly staff. Easy access with very near metro stop

Excellent Service

Wonderful hotel, friendly staff and the best location.

Beautiful hotel and location

The best thing about this property was the staff!! The were so helpful and kind. The roof deck was amazing, Rooms were clean and the service was quick

Very clean hotel with beautiful modern rooms, air conditioning works great and located in a very central area but for my personal preference it was too chaotic and the surrounding areas were a little too loud and crowded. Hotel was great though!

We had an excellent stay. Great view of Gran Via. Our room had a nice contemporary feel, amenities, comfortable bed, cleaned daily, and we didn’t hear any street noise. The hotel is conveniently located near all the major sites and transportation. We enjoyed breakfast which was included and even though you get a tray of breakfast treats, you still have the option to order various specialties. The rooftop bar had great views of the city and the restaurant is nice and intimate.The entire staff ( front desk, guest relations, and restaurant) were friendly, courteous, pleasant and helpful. We are thankful to the staff for checking us in a little early. After a long flight, the taxi had to let us out with our luggage a few blocks from the hotel because the streets were blocked off due Madrid’s “workers day” which is their Labor Day, so we were exhausted and probably looked like it. We would highly recommend this hotel and return here again.

Very well located and nice interiors