Good

We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant

I arrived early at the property, whereby the staff went out of their way way to provide my accommodation. I was also upgraded free of charge to a one bed, as the studio I had selected had been double-booked. The whole team were pleasant and polite at all times, and dealt with all my queries efficiently. The onsite cycle hire was useful, though the bikes could be a bit more up-to-date considering the hire charges (almost 100 euros for 2 days) be aware helmets, pedals etc. are all extras. I found the area a bit quiet in terms of evening entertainment, though a short bus ride into Alcudia soon remedied that.

A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day.

We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!

The rooms are nice with kitchenette & balcony. The staff is very helpful and responsive. The hotel is well located with a nice pool, bar and restaurant. However, the property just opened after being closed for 2 years due to Covid. So lot of issues with door keys, tv and appliances in the room. They were fixed promptly but these items should have been inspected and fixed prior to hotel’s re-opening rather than inconveniencing guests during their stay. Except for that, it’s a very nice place to stay..

The apartment was modern inside, staff were ever so friendly and it was clean and tidy.

I relaxed in this place with my family for one week, it's a Very good hotel with all amenities included (fridge, dryer, towels, soap, swimming pool etc.), room very cleaned (except for the balcony but who care). The apt. was in the second building, it was for four people but they didn't inform us before that two beds were to be open/prepared from a sofa bed, a bit small bed in the living room. :-( Breakfast very rich with salty and sweet food, Dinner is the weak point of this place, self-service only and poor in quality, paella not very good (never seen a very good and fresh paella de mar, fluffy rice and poor of seafood) a lot of breaded food every day without a proper beef, stale, fluffy and old pasta with only one tomato sauce .. unbeatable. (no parmesan at all) I've never seen a steak or beef in one week, they only grill lamb chops, or pork but only once/twice a week. Bahh.. It's a pity because with a bit effort more it could be a very valuable hotel.

Had a lovely 4 nights stay in self-catering apartment. Cleaners most days. Room very clean. We booked Lago Park, but ended up next door in “lago park 2”. Was quieter, so suited us with young family. All entertainment and pool bar etc is in Lago Park 1, so be sure to specify preference.

Great place 2nd time there and will definitely be back again

Apartment was lovely . Clean spacious and an excellent powerful shower . We stayed in the second building away from main block . Balcony never got the sun and it looked out on a very run down area where it looked like stuff had just been dumped . Ha ether pool area to ourself in this block which was nice . Muro has the most stunning beach and you walk one way to Alcúdia and the other way to Can Picafort . We went middle of March and it was very quiet with not a lot open but that’s how we like it .

Great location. Perfect for cyclists wanting to explore Majorca

Great location near lovely beach. Plenty of bars and restaurants nearby but more laid back then central Alcudia. Hotel staff very efficient & friendly.

Its a convenient place to stay in- close to the beach, restaurants and shops. Coffee at breakfast was not very good at all. Other downside was that you had to pay for the WiFi. WiFi was free only at the reception - but sometimes didnt work.They cleaned the room and everything apart from the utensils and cutlery.

It's a convenient place to stay in- close to the beach, restaurants and shops. Coffee at breakfast was not very good at all. Other downside was that you had to pay for the WiFi. WiFi was free only at the reception - but sometimes didn't work. They cleaned the room and everything apart from the utensils and cutlery.

We got a nice newly refurbished room. Good location of the hotel, with tha playa and the really nice beach close by. The hotel also has a nice pool. Good starting point for travelling around, at least we did as we had a car. Free parking in the street. There is a washing machine and a tumble dryer available wich was nice. Kind of annoying that everything extra costs a lot of money, such as wifi and breakfast. At least for us wich came from another hotel wich already was cheaper and had all this inclusive. We didnt eat anything in the hotel so we cant give the food any feedback.

Great place at great price. Friendly staff, very clean, close to beach. Nice smaller pool area with pool bar. Lots of sunbeds.

Very nice appatrments, tasty breakfast, everything was fine and clean. Would recomend to everyone. Only the walls could be thicker, heard almost everythink from tne next room.

We stayed in the premium apartments which were clean and had a balcony. The hotel was fine and we ate locally finding plenty of choice within a short walk/ drive. The hotel didn't seem too busy and there was plenty of room by the pool.

had a lovely holiday. We were upgraded upon arrival to a lovely room with a nice view. Most of the staff were friendly and efficient. The only that disappointed me was when my 13 year old daughter had an accident in the room. She was sat on a piece of furniture doing her hair when it broke and she fell to the floor and banged her head. She was fine just sore. I took photos and reported it immediately to a man on reception. He was very nice about the incident and was concerned about my child's welfare. I thought that was the end of it. The following a day a note was left in our room to contact reception, before we had a chance to do so someone phoned our room saying the cleaners had reported it and that we never told anyone. I then went to reception and was told to wait for the manageress. She eventually came and i explained the incident and apologized. She said that there was no way that the furniture would just break like that. I felt she was implying that the children had been misusing the stool. I explained that i would not except my child to behave like that at home, and i certainly wouldn't allow her to in a hotel. I was very upset and was made to feel like i was lying. The manageress eventually waived the cost of the stool once i said i would email the furniture company about their faulty goods. Everything else about the hotel was lovely so the way we were made to feel was disappointing so we no longer brought drinks there. The other staff were helpful and friendly. T

Hotel was a bit quiet but that was due to the time of year we had chosen to go. Lovely staff and they up graded us for free when we arrived.

Hotel was spotless very modern rooms although was above a shopping center. The area was close to the beach and a few restaurants although was a 5 min cab journey to the main resort of bars shops and restaurants.

We have just returned from lago park and we couldn't fault a single thing. We stayed in a premium 1 bedroom apartment (2 adults 2children) the bedroom has 2 single beds and the living room has a pull out sofa bed. The kitchen area was well equipped with a hob, toaster, kettle, fridge and microwave. All the staff at lago park are friendly and helpful. there is a wide range of entertainment throughout the day and evening. There are 2 swimming pools both with a children's pool, gym, bar, laundry facilities, 24hr reception, a terrace bar. The hotels restaurant offers breakfast and dinner very reasonably priced. We ate there on one occasion near the end of our stay and everything was very tasty with lots of different choices. The apartments themselves are situated within a 5 minute walk to the beach which is beautiful. Very shallow water which is perfect for children. There are lots of little shops dotted around and loads of restaurants. Overall we had a fantastic holiday. We would definitely return to lago park.

Convenient for beach, shops and restaurants. Very friendly staff especially the bar and restaurant who were fantastic throughout our two week stay.

Beautiful surroundings & good places to eat. The beach & sea are absolute perfection. The local people are some of the nicest you could hope to meet. The hotel staff are so helpful.

Beautiful surroundings & good places to eat.The beach & sea are absolute perfection. The local people are some of the nicest you could hope to meet. The hotel staff are so helpful.

we stayed here as a family of 3; the hotel service was excellent, from the front desk to the bar staff. The pool was cold but swimmable. The only negative is that as we are directly on the street there is little security about the place. That said, we encountered no problems. Would definitely stay here again

Really Good Saty and helful staff. Many resaurants close by and shopping places. Bus stop walkbale. Seabeach 200 meters excellent.

Lovely holiday, very good weather, (for end of October). Hotel staff very helpful, polite and friendly. Food in restaurant is VERY good value for money and delicious. Swimming pool was a bit cold for me, but girls went in a couple of times, (sea was warmer). Loved how close we were to the beach. Apartment was perfect for the four of us, although just one bedroom and two put-up beds in lounge. Internet was down 2 of the 5 days paid for. All in all a good holiday all round which we thoroughly enjoyed.

They put me in a quiet corner like i ask for , fantastic facility for such a cheap stay. Staff was very charming . Loved it

We had a greate stay

This hotel is excellent value for money and we were very pleasantly surprised by the facilities and entertainment, considering the cost. Although some other reviews have commented on the tiredness of the furniture, we found it to be perfectly functional: it is pine which some may consider old-fashioned; however, we found it perfectly acceptable for the price paid.