Hotel is very convenient for pubs and restaurants and parking is available. Some convenience stores close by and an ALDI within walking distance. It is an old style hotel which needs to be redecorated. Quite a few things not right in my room but only there overnight so didn't ask for them to be fixed. Room cleaners should have checked. Possibly used for temporary residence by council for those in need.

This is not a hotel and expedia need to think about hosting this on their website! We initially chose this hotel because of the cheap prices, but would not pay someone or accept any money to stay here for even one night. Checking in, they need photo ID of everyone staying. The car park has to be bolted and locked along with the front door to the hotel. Walking up to the room on threadbare carpets and very narrow staircases, you are greeted with a strong smell of cigarette smoke and other ordours, as well as clear signs of damp and peeling wallpaper in the entrance hall. Right outside one of the rooms another piece of wallpaper is hanging off the wall. In the room, the bed is unclean and the surrounding room hadn't been cleaned for days. The window and doors didnt shut properly in the bathroom. The sink had a crack the bath/shower hadn't been cleaned in some time. Walking to the other room, past a padlocked fire escape, that had crack and missing panes of glass and a flight of stairs that were "out of order". The second room, at least looked like it had somewhat been cleaned, but largely outdated in decor. After travelling for most of the day, we made the decision to leave as didn't want to spend another minute in the hotel, let alone the 2 nights that we had paid for. After taking evidence, we went down to check out and ask for a refund. Staff told us that we were wrong as the rooms had been cleaned, no apology given or suggestion made to try and resolve the situation.

Never again!! Too dusty and dirty. No battery on remote No toilet paper on toilet Bathroom needs fixing

Just told to pick keys when we arrived not here are the keys to your rooms Skink unclean and cracked Unclean room and bed including bedding Ended up being bitten while asleep

The staff work hard to please. Matthew on the front desk went above and beyond. The hotel is clean but rather tired and in need of redecorating. As a cheap place to stay for a night or two it is ideal

Beat Stoke 2-1 up the city.

Disappointed wouldnt let me check in as there was no heating or hot water

Poor isnt the word Wouldnt let my dog in it Stayed 1 night out of 3 went elsewhere

It was disgusting and there was a problem with finding us two rooms, despite the booking. I think I speak for us all that we felt rather uncomfortable there. The desire to sleep in the car was strong, but the area was also rough, so neither option was appealing.

Could do with room cleaning more often I stayed there 4 nights and my room was not serviced, general tidying required I will only use as last resort

Stayed here for one night while visiting my son.hotel is very out dated and could do with alot of updateing.room was clean and tidy on arrival.although there was a smell of weed on my first arrival, but by the time i arrived back in the evening it had gone. Couldnt get T.V to work. Bed was comfortable and had a very good nights sleep.staff were all very helpful.would maybe stay again in future.

Uncomfortable and unable to sleep first night - Mattress Smells of wee and thin bedding just a sheet and the mattress springs noticeable. Mattress replaced the second night. No TV remote control. No tea spoon and saucer. The only electric charging point fitted at the entrance to the room and far from the beds. . Wall papers pilling off.

Washroom shower was faulty Booked for double bed but provided single beds

The hotel room was dirty , dead insects in the room , smelt absolutely awful and had used tampons in the toilet , absolutely disgusting

Very uncomfortable stay - bathroom was a mess - toilets don’t flush - windows don’t shut - cold through out the night.

Good service. Warm and fine at the room. Good wifi

The room was clean, very warm, but the water from the shower was cold.

Excellent and friendly costumer service.

Arrived at this hotel.. couldn’t get in the car park. Walked round to the front door and couldn’t get in.. rang the bell, someone finally answered the door and opened the car park which was very small. The hotel was very dated.. the carpets were ruined. All the facilities were out of order.. the bar, lounge and toilets. Got to the room and the bedsheets weren’t clean. There was damp on the ceiling with water dripping through leaving a puddle in our room. Only one plug socket which is an inconvenience. The hotel doesn’t feel safe. Worst place I’ve ever stayed. Avoid

Don’t stay here ! The whole place is filthy threadbare carpets wallpaper falling off old fashioned nothing like the pictures , perminant residents and a smell of weed , tv wouldn’t work kettle all black inside , asked for help from reception about tv only to be told we don’t have any batteries no effort to help , shocking place shouldn’t be trading as a hotel , no facilities open

For the price it was over than i was expecting. Really enjoyed my stay beds supper comfortable. Toilet did need to be cleaned on outside of base. If all you need a a room and a bed it was great

This place is filthy and the staff are rude

Room was clean and tidy, hotel very worn Tv did not work, wifi did not work, smell of urine in my passage, will not be staying there again

It was the worst stay ever, on the check in there was a mad woman running around us, which was quite scary, the hotel extremely run down , room was dirty, just very unpleasant stay overall

Very nice staff.

The cups were tin and filthy, the shower glass was smeared and dirty, the bedding smelt awful (went and bought fabreze to spray room and bedding) windows needed cleaning, would not recommend a stay here

Tv didn’t work and no offer to move us mold in the bathroom wasn’t a nice place we left with in an hour of booking in but of course no refunds available! Avoid at all costs.

Very dated property in need of refurbishment, poor quality of rooms , wall paper coming off and carpets very worn out tv didn’t work, would not stay ever again

Nice hotel. Very helpful manager!

I did not stay here as OYO, the company who runs the hotel, called me only 4 hours before check-in to say that they had overbooked and unfortunately there were no other hotels available!! This is appalling customer service!! Surely they knew before that the hotel was overbooked?! We were traveling from Manchester also for a concert that evening. It's not good enough! They told me that Expedia would arrange a refund but I haven't received anything yet! My booking reference was 72313565200457. Please help. I will never book with OYO again!

We didn’t get to stay here as they cancelled three days prior to relist our room for over £200 more.

A triple room was booked. On arrival was shown where to park car and assured it fine to leave little space for another car to get out. Check in was fine was then escorted a our room … this was a double bed base with no wheels or legs on the headboard not secured to the bed . The room was filthy. I requested to be moved and was told this was not possible as it was what I had booked. After showing them my booking was still told no.. eventually I was moved to another double room . This was slightly better … well the bedding was clean but nothing else in the room was. Aftercoming back to our room we were knocked up a 1 am in the morning to move our car.. this could have been avoided