Great customer service. I was very surprised with security measures. I returned to the hotel pass midnight and when I tried to entered the lobby it was looked. In order to enter you needed to scan your room key which ensured that only guests came in. Breakfast was decent 5am coffee was okay, bagels is a plus with cream cheese. Will go back.

Clean and safe place to stay. I would stay here again.

Friendly staff

We would stay here again. The property was clean and the rooms were clean. Notice some cockroaches outside but being the area it was, it’s understandable. Room was clean and hotel was clean. All needs were met. Property needs to confirm correct times for facility. We were told at check in that pool hours ended at 9pm; there was a flyer with hotel information in the room that reflected the 9pm time. There was a group at the pool with children and we walked in about 820ish; an employee came into the pool around 830 and proceeded to YELL at everyone that he warned us and gave us an extra half hour with the pool and we had to leave the pool immediately. I didn’t like being spoken to in that manner when we were told otherwise. When this was told, he got angrier and kids were scared. We all left. Other than that, our stay was really good.

Really good hotel

I got bed bug bites from staying there, first time in my 48 years of life getting bed bug bites. It’s a shame, the room was pretty nice, not cleaned well, but not dirty either. They haven’t dusted in a while it seems.

Everyone was so amazing and so sweet even down to the maintenance man that helped me! I will be back in September thank you so much for being so great during my time truly appreciated everyone that was so helpful!

Easy and a good nights sleep

This hotel was very dated. The room smelled heavily of chemicals, body odor and pet odor. It was also overly priced at 249 a night. We had to sleep with the window open and ac on to clear out the smell.

The hotel was clean and well kept. The staff was super friendly and helpful.

It was amazing I would recommend it

Location is convenient from the highway.

Very nice and clean.. and friendly staff!!

Staff had the best customer service. Will stay again.

The front desk was very helpful was able to answer all of our questions helped us get to our room told us where to park that would be most convenient.

This is my go to in every time I want to get a room in Lancaster the cook on down to the front desk are all so nice.

Just great!

Everything was great..The staff was kind and friendly

The breakfast was nice and hot and the facilities were clean.

I love this place the facilities were clean the hot tub and pool were also clean.

I liked it

Front desk Check in was Smooth

We stayed during our granddaughters graduation from WCBC. We were comfortable, felt safe, breakfast was top notch , and staff was very friendly and helpful. Definitely will stay here again.

GREAT BREAKFAST!!

Noisy people across the hall it sounded like a domestic disturbance with a couple. Someone from the sheriff's department came. Not good.

Parking lot looks unfinished

Overall Avery pleasant stay

My stay was comfortable and breakfast was amazing

Staff was great, hotel seemed old. Not much around the area. Was good for 1 night stay

After a leaky shower that dripped loudly all night, limited TV channels (said Dish service was to be fixed but never was), and a flashing all night message light that they said they could not turn off … we were moved to a new room the next day. However TV in that room did not work (said would have remote reprogrammed during day but did not happen). Bathrooms were not well cleaned in either room. Elevator was out whole time but thank goodness we were on first floor. Beds were comfortable and my mom enjoyed her pancakes for breakfast. Had to leave one day early but not able to get any $ back (own fault for doing non refundable).

Everything was clean and customer service was awesome

Every thing was perfect with the exception of the power going off from 9pm to 3am. Other than that, everything was nice and clean.