Everyone was very friendly. They were all very accommodating. Lots of recommendations as we requested. Breakfast buffet was great.

Lovely hotel, great staff and airport shuttle@

It’s was very nice stay

The only complaint I have is the noise the ladies were making early in the morning 7:00am. Either moving furniture from the upper lever or standing at the end of the hallway talking and laughing and you could not sleep.

Beautiful hotel

Hotel staff was very friendly, helpful and provided great advice for stay in Crete etc. On the following morning breakfast was delicious.

Beautiful boutiques hotel - nice rooms, great staff

While we had the best room in the hotel (I would have been less happy in one of the other rooms), it was somehow uncomfortable. The rooftop was hot and sterile, the hot tub uninviting. A big negative was breakfast: No fresh orange juice (in Crete! All our other hotels had fresh orange juice) and I am not a fan of Nescafe; eggs were rubbery.

Amazing staff, helpful and friendly. Book your tours through the hotel, better quality, better organized at a better price….do NOT book through GetYourGuide.

We spent a week at the Halepa Hotel while visit Crete for a wedding. The hotel is beautiful and well located, we great amenities and the most wonderful staff. The food and drinks we had in the hotel were fresh and well priced and it was lovely to be able to eat breakfast outside in the garden. We also loved the rooftop bar and lounge area with the jacuzzi/pool and wonderful views of the coast.

excellent

Gréât location and confortable hôtel. Nice rooftop and gym is a +

The hotel Halepa is so charming and thoughtfully decorated to fit the era of its construction. Eleftheria and the staff were all so friendly helpful and provided just the perfect personal touch to make our stay comfortable.

Friendly service and Well maintained and pretty facility

Excellent service, clean rooms and great location!

Great location to tour Chania area, friendly staff, excellent breakfast choices

Very nice hotel with pleasant 1 kilometre walk to the Harbor area. A former British embassy building the hotel has a lot of character. Breakfast was very good and parking was gated and conveniently located at the rest of the building.

Everything was wonderful. Staff very professional and accommodating. Definitely will return.

Arriving when it´s dark is like walking into a fairy tale. Immediately on arrival this late evening we had a warm welcome. All the staff do their best to give you a great visit. The hotel is spotlessly clean, the room is spacious, beds are the largest we have ever had. The AC works well and so the WiFi. Breakfast is delicious with lots to chose of. Bus to the city centre is just outside the hotel, but (if you can) do have a 20 minutes walk to the city, partially by the beautiful seafront. I thought this would be my only visit to Crete, but we are already planning for coming back, and the hotel is one of the reasons. We couldn´t have asked for more.

Everything was great! Would recommend this hotel!

We had a fabulous time staying at the Halepa Hotel. The staff bent over backwards to ensure our every need was met. Every resturaunt recommendation was a winner. Great selection for breakfast to start the day. The location is great because it is not too close to the harbor that you lose the parking spaces but not to far that you can't walk to get down there and enjoy the scenery. Highly recommended.

It’s outlook it’s overall homely feel much of it was self service. It was better than a commercially run chain property and had a personal touch to o

I recently stayed at the Halepa Hotel for 3 nights. It is very conveniently situated a short, scenic walk from the historic town and harbour, as well as some fabulous restaurants (one has tables that could not be nearer to the sea unless you were in it!) even closer. The building is impressive, the communal rooms are attractive, the bedrooms comfortable with high quality bed linens and toiletries, the garden and roof top terrace both pleasant places to have breakfast or relax. However, like other reviewers, I would say that it was the very courteous, helpful and guest-focused approach of the staff that most stood out. Special praise must go to Χάρις, who worked the late/night shift, and who was particularly helpful. Unphased by a request for a cocktail he had not heard of, he immediately found a recipe, found the ingredients and produced two delicious Negronis every night, served with style! A delightful hotel, excellent value for money and strongly recommended by someone who has high expectations!

Amazing time and stay. Excellent quality hotel. Very satisfying breakfast. Good location for visiting Chania and other points of interest. Very friendly and helpful stuff.

The staff are what makes this Hotel , it’s the second time we have stayed at the Halepa and we had a lovely 10 days. Thank you!

Hotel was great except no WiFi in room,but in rest of the hotel. The A/C had not been turned on, only the heater. The staff was excellent along with the breakfast.

Nice hotel close to the beach and the town center Chania

Lovely hotel, Lovely friendly staff. A little bit of a walk to main shops & eating places so not ideal for anyone with mobility issues. Very quiet rooftop lounge area with plunge pool. Only criticisms would be breakfast set up not ideal with guests kind of clambering over one another at the small buffet area & drinks a wee touch on the pricey side @ 15 euros for a gin & tonic & an amaretto (cheaper prices may encourage more nights in the hotel rather than going out. All in all we were very well looked after by the lovely friendly staff that couldnt do enough for us in our opinion. Would definitely return.

We had a 2 nights stay booked for 01/09. We were on a flight coming from the UK so we informed the hotel of our late arrival. Once at the airport we called the hotel again to tell them we would be here shortly; they answered that they were waiting for us and our room was ready. When we got to the hotel, we were then suddenly told the hotel was overbooked, that they had no room for us and we had to go to a different hotel!! The fact that we had already paid, it was 11pm, I was 5 months pregnant and we hadnt eaten didnt seem to even bother them - we barely got an apology!Therefore - I would give it a miss!

For the price hotel had lot of amenities & the room was well furnished, having free parking.

Halepa hotels interior is perfect for the type of building it is. Beautiful old British embassy with the sweetest most helpful staff. The fish restaurant down the street and the owner was one of the best places we visited in Crete/San Torini