The staff was outstanding and very attentive and welcoming. Great food for both breakfast and dinner. The pool was fun for the kids. Would stay there again.

Overall, ideal for short stays. Great central location, easy to get in and easy to get out. Room service is a pleasant surprise since is cheap, efficient with good quality.

Functional hotel. We stayed on the 5th fooor, It was quiet, clean, staff was courteous and the air in the rooms worked great, which was particularly important to us given the heat and humidity. The 6th floor lounge staff was always pleasant and the food options for breakfast and evening snack were tasty.

Ok

Ok

Las instalaciones son buenas, el personal es amable, aunque la comida tiene espacio para mejorar, recomendaría comer fuera.

Everything was great from the start, we were able to check in early and the room was up to standards clean and comfortable. The staff was very attentive to all of our needs, would definitely recommend this hotel to anyone visiting Villahermosa.

Good place and very clean. A little bit older.

Invite everyone to try this location. Great Customer Service and perfect location

Muy limpio el hotel y buen restaurante

very good hotel for the price and location

Staff attentive and helpful (reception, restaurant and bar) Rm had certain unidentifiable odor

good location with good restaurant around.

Wow what a beautiful hotel i loved it so much thank u

BUENA UBICACION, EXCELENTE SERVICIO, MUY BUENA ATENCION!!

Nice hotel, not far from main attractions and concert arena at Parque Tabasco. Staff was very kind and helpful getting directions and taxis. The chef at the restaurant was so nice to create us a delicious vegan dish that was not on the menu. Would definitely recommend this hotel. Thank you.

The hotel has modern, confortable rooms and is conveniently located on the outskirts of Villahermosas city center. Its a good place to stay if youre doing business in the city because its close to the industrial parks. The breakfast buffett was good although the dinner at the same restaurant was ok. Staff are very attentive. Good hotel overall!

The hotel has modern, confortable rooms and is conveniently located on the outskirts of Villahermosa's city center. It's a good place to stay if you're doing business in the city because it's close to the industrial parks. The breakfast buffett was good although the dinner at the same restaurant was ok. Staff are very attentive. Good hotel overall!

it wasnt what i expected from a crowne plaza, needs a whole renovation.

Very nice hotel. Good food and comfortable room. Hotel staff very friendly, helpful and good English and computer skills.

Although I stayed only for a few days and it was for business, I liked the hotel, and will possibly stay there again on my future trips.

This was a perfect hotel for business travel!

great staff at check in, but you could speed up the check in process with better computers or training

One night business trip. Clean rooms. Fitness center a bit dated.

Nice place. Great food.

The premier salon ( floor 6 ) wasn't open in the schedule , we were at 7 pm. and was not open

The hotel was clean and conveniently located (walking distance) close to the best restaurants in town.

No hot water, never fixed after days of notifying front desk. Hotel too full to move. No view-windows frosted over, very slow AC (98 degrees, 95% humidity), given wrong room to start with and walked in on a woman showering, very incompetent staff, way way way overpriced for what I paid.

The hotel it's very clean and comfortable. Ideal for business travelers.

I had never visited Villahermosa before, nor anywhere else in Tabasco State. Frankly, I was expecting something rather commercial. But oil seems to have done a lot for the town and it now boasts one or two quite pleasant hotels, of which the Crowne Plaza is one. Not a destination hotel but more than adequate for a comfortable stay.

The hotel and restaurant staff were apparently not accustomed to foreigners, and sometimes it was difficult to communicate because our Spanish isn't the best. However, they tried very hard. They just didn't know exactly what to do with leisure travelers. Also, the shower is badly designed and flooded the bathroom floor. The building is very European in design, including the type of shower, but it was poorly executed. They provided a car (for a fee= or called a taxi when we needed to go into town or to Parque Ventana or to the bus station. This was not a neighborhood to hang around in; wasn't at all walkable.

We did not have lamp bulbs in lamps, we had 2 big towels only ( needed explain every day at length why we need more and why we need them for face, too) , did not have coffee, sugar, etc, cups with nice coffeemaker in the room presented, 1 soap bar and so on, and so on. Nice staff, almost no English, long lines to service personnel. But the worst was noise ,we heard every sound not only from our neighbors, but from people "above" and "under" us. And they were not especially noisy, just construction of hotel walls, floors and ceilings create that. I used earplugs every night. On the first day in restaurant I got half-baked pancake, they just took it away and returned my plate with 2 pancakes instead of 3! And no info about interesting places or tours!