Overpriced, definitely not at level with its price! In addition, needs upgrading

Great option! Easy parking, convenient location and clean rooms.

Restaurant next door

We stayed at Irwin’s for 2 nights in a standard king room. The room was spacious and the bed was very comfortable. We had dinner one night at the hotel’s on-site restaurant which was very good. The property is an easy 10 minute walk into the centre of Banff. There are lots of restaurants and a supermarket in close proximity. Happy to recommend.

Overall good experience

Good property

Pictures did not reflect the reality of the room. It’s an old Inn and the carpet had lots of stains on it (we were glad we had slippers). The ac is pretty noisy, the hot tub jets had black mold in and around them and we there were a couple of flies and a moth flying around the room. There was also a strand of hair on the pillow and one on one of the towels that were not from us. Thankfully, we only needed to stay one night.

Was a nice place to stay close to everything in Banff.

Keeping in mind that this hotel is located in a very busy and popular destination it was not bad, but the property is starting to show signs of aging and the need for updating. Loved the fact that it was right on Banff Ave. within walking distance of bus stops, shopping and dining.

The hotel is in an excellent location with parking available. The staff were friendly. The room had a Funky smell and the AC was not in working condition. If it wasnt for these 2 issues I would have given a 5 star. Other than than I enjoyed my stay here and would Def Visit Banff again.

Negatives: Very dated decor. Low standard of cleanliness and furnishing. Noisy location. Cramped room. High cost. Very poor value. Positives: Good location to access downtown. Underground parking. Friendly staff. WiFi - but no smart TV. We would never stay here again. It was very overpriced, but all of Banff is overpriced.

The suite was comfortable, clean and spacious and everything worked as it should

Irwin's is a very nice facility and close to the center of town, so it was convenient to get to restaurants, the Roam bus, etc. It was nice to park our car there and not worry about it. The room was not spacious but was big enough. We had a beautiful view of the mountain from our balcony. It was nice having access to the hot tub and sauna. (The hotel designers were clever in having the hot tub warm the lobby.) A few negatives: the air conditioner was very noisy, though we soon learned to turn it off and just open the balcony door. It would have been nice to have breakfast included, but we knew in advance that it wasn't. However, many hotels at least have coffee service in the lobby, and it was a disappointment that there was none.

On main drag of Banff and easy to get around

Good

lovely staff, spacious , lobby is cool , on main street,

Good location

The location is good

Convenient location. Old and needs modernisation, its expensive for what it offers.

Premium room spent extra money for that but terrible service for tv and internet

Good hotel great service. Nice room size, but a bit dated, carpets was worn out in room.

walking distance to transport and shopping. Room is okay to stay. its not very clean, broken table and washroom door lock was not working.

too much noise at 7am

Good location, big room. Nice staff. Parking a bit tight if you got big car. When leaving, we could leave car in car park untill 4pm, which is nice touch and very helpful. Room was next to store room, so a bit noisy at moments. Comfy bed, noisy air con- no way, we could sleep with it on. Noise regulation not followed as noisy during night - people shouting at midnight and from 5am again. Room very dated, so much potential in there.

Close to downtown and friendly / helpful staff

Everything is perfect

I hope they could do better in the cleaning part, the sink and bathroom tub was not clean.

excellent location. Property is old but rooms were clean. Decent breakfast

It is an old place, but in decent shape, with great location and friendly and responsive staff. Not super comfortable or shiny, but good for the price and has everything a tourist would need. I would consider staying there again.

Unfortunately property is very run down.

Location of the property. Limited parking.

The hotel was fine however the bathroom needs to be updated as does the flooring throughout the hotel property and rooms. The room had a mini kitchenette but there was no table when there was lots of room. The beds and the bedding were very comfortable and clean.