I will be coming to the area a lot over the next four years and this will now be my go to hotel to stay in! Obviously, this is a newer property and it shows. The indoor pool was even clean enough to actually swim in. Some indoor pools give me the heebie jebbies.. 😆 My only two concerns is that you should be careful exiting the shower as the bottom doesn't have any slip resistant feature to it and it is slippery when you lift one foot out to exit!! It's almost a lawsuit waiting to happen... Also, breakfast was decent but when you try and eat cereal and the milk is gone, other things are out of stock, and then you check your yogurt and it expired 5 days ago, it doesn't make for a great experience. The eggs were also literally watery gooey so I had to pass. 👎 This was at 8:30 a.m. and it closes at 9:30. So, breakfast could definitely be better, but the options would be good if everything was stocked and in date and you tried different eggs.... There is a Chick-fil-A and Starbucks right out front, and a Longhorn Steakhouse right down the street amongst other thigs. Would stay here again because of the cleanliness, friendly staff, location and the best pillows! I'm considering even ordering one online!

Good service

We had a King suite! It was spacious and laid out very well! We will stay here again!

Nice quiet hotel, friendly staff.

The room air felt heavy and it had a damp wet smell to it even with the AC running.

Accommodating

Had trouble with room. They had no rooms available and said they would refund and then changed their minds. Ridiculous

Get stay will stay again

The room had hair in the bed the shower was still wet like someone had just gotten out of it there was hair in the shower. We called the front desk to have someone come correct this. Room service shows up with just a rag. No cleaning stuff or anything. Just wiped it down. I was very very disappointed

We had a great experience at this hotel. The staff was friendly and helpful,and the hotel is in a great location. The rooms were clean also the pool gym and laundry area. I would definitely book again.

For a 200$ a night hotel you would at least think the cleaning crew would take a little effort.. upon walking in the bathroom the sink had toothpaste spit on the faucet and in the corner of the sink, take no thought to it and rinsed off then later went to take a shower water pressure was about a 2 of 10 rating but even better when opening shower little black hairs all over the wall and inside curtain which I thought should be changed every cleaning… but then after my shower I moved the curtains to see previous wash clothes hanging on the rod… now seriously disgusted figure it was only one night so being clean get dressed and go to sit in the chair only to realize the arm of the chair was covered in a greasy like substance… breakfast was blah and mentioned to check out about the issues and he simply said he would let a manager know about issues… not really what I would have expected from a holiday inn express…

They should not put anyone in rooms next to the stairways unless you like bone jarring door slamming at all hours of the night and day.

Very pleasant stay. Kind and helpful staff. Clean and comfortable room. Nice breakfast.

Good

Staff was great and willing to assist with an early check in.

Very clean rooms and friendly staff

Very clean safe place to stay

We are enjoying our stay. The check in staff were attentive and professional. The room was spacious and clean.

Friendly staff and comfortable room.

We (Myself and my 80+ year old parents) were in Georgia for a wedding in Toccoa for a funeral of a dear family member and needed a clean comfortable room to spend the night. We were recommended your hotel by someone in the family that had stayed there before so I booked on their recommendation. Needed the handicap bath for my dad and it was all wonderful. The room was nice and quiet, and it was clean. The staff was very friendly and helpful, and the breakfast was very good and kept me from having to get them out an extra time before leaving for the service. Thanks so much for a great stay.

Staff was great and accommodating for our family

Good choice for a convenient and safe visit. Price is high but not outrageous. Buffet breakfast was acceptable.

Lovely stay for a last minute hotel stay for our overnight to Virginia.

Good

We were told pets shouldn't be an issue before booking. We then got there and left to attend a wedding, we received a call that said that we should not have pets in our room. We agreed to come and get the pets and leave the hotel that night to avoid any issues, but then we were threatened that our pets would be taken away and law enforcement would be called. After having the cops called and leaving, which we were en route to do anyway, we were then charged a overnight pet fee of 300 dollars, even though we were not allowed to stay for the night anyway. The manager or whomever was working was extremely rude and came off as very hateful and would not let us grab our dogs and luggage and leave without involving law enforcement. Will not be staying here ever again.

Friendly staff and clean, comfortable hotel. Thank you.

Front Desk staff very friendly. The young lady that checked me in told me about events that were occurring during the weekend in the town.

Expensive but clean, nice big room and bed. Only here one night so didnt use the many amenities there were. Good restaurant right next door!

Convenient off I-85, clean and close to fast food.

Just a over night stay but it was very pleasant

Hotel was clean, all the staff were amazing. Will stay here again!!

TOTALLY DIS-SATISFIED! I had to cancel my reservation made thru hotels.com. The info stated on the site "cancel by 6PM" the day before the stay. I started trying to do that at 5:40PM - long story, but it was about 6:05 when I was able to speak to someone (after not being able to cancel online and having a virtual assistant problem. Hotel.com then said they would call Holiday Inn Express to see if they would allow the cancellation since it was after 6PM. They would not. I had already called the hotel at 5:45 and was told to go thru Hotels.com. After being told they refused to allow the cancellation, i called the hotel again and was told the policy was a 4PM cutoff. I explained the reservation showed it as 6Pm and explained all the above - AND THEY STILL DENIED THE CANCELLATION. I am now appealing thru my credit card company. I WILL NOT EVER STAY AT ANOTHER HOLIDAY INN (IGH HOTEL) and will not book thru Hotels.com ever again as well. Totally unreasonable.