Will be back for sure

Clean, comfortable beds. Room in a state of repair. Good value for the money.

Nice stay

It was good, but need to pay $5 for the towel when going to the pool

The reception staff went above and beyond to help with my stay.

Broken window, dirty bedding

Was great location tram stop outside door we also hired a car and was able to park underground

I stayed here for eight nights. The room was very hot as the air conditioner was broken. I did asked to change rooms but They said the room was full. I had to stay without the aircon during summer time. Extremely hot. Finally they gave me a portable air con which is a bit helpful. Anyways it’s still not enough considering how much I paid for. Not very happy with my stay here and won't be back.

WE had an amazing family holiday. the apartment was clean and the underground parking was such a piece of mind. not a far walk to cavil Ave and the tram stop right under the building was amazing. The only downside was the net kept dropping out but otherwise it was an amazing stay

My husband and a I stayed for three nights.Lovely appartment near tram , two stop to casino and two stops to cavill. This appartment had a nice spacious lounge area and a nice size bedroom and plenty of wardrobe space in bedroom and storage off lounge room. Highly recomend, will definitely stay again

Outdoor surroundings very tidy. Pool is a great area but pool tiles need a good clean. Building and room was tired and in need of some update. Gym equipment needs maintenance. Great location and small, so less people.

Spacious, clean and conveniently located. Palazzo staff were super

Very comfortable & conveniently located with tram stop at front door

Great location

Great staff. Great location, easy access to transport and close to the main part of Cavill ave. The apartment could be a little cleaner

Room was poorly designed; 3 quarter table attatched to the bar counter with steel chairs? Very dusty. Missing PowerPoints in one of the bedrooms. Faulty or old furniture. Odours outside the room. Sauna, pool and location were a positive.

Decent value for money. Late night check in during cyclonic conditions was very easy and quick. Room very well equipped. But patio door lock was broken and room was clearly old and worn.

**Beware when booking** I did not get what we paid for. I booked a room with 1 x queen and 2 x twin beds for 5 of us and got 1 x queen and 2 x single beds plus a fold out single bed. When queried, I was told that the ad is misleading and that configuration would go against fire regulation. Also never received my bonus food and beverage voucher - queried upon departure and was told "maybe we should have left it in your room." Also, no 'room service' so ran out of coffee and only had 1 dishwasher tablet for a 4 day stay. We were out and about all day so barely saw reception open. Some maintenance on the property wouldn't go astray either.

Our stay was nice, the pool is great, the apartments are a bit worn out with loose fixtures in almost evry room, the shower head was just habging out of the wall, not secured at all. We still had a nice time.

Front office staff were great, very friendly and nothing was an issue

The room was very clean and comfortable. The staff member who checked me was very helpful and friendly.

Walkable distance to cavil or the tram stops right out front of building.as most rentals there is wear and tear in the room but overall value for money its just a place to sleep end of the day. Traveled with 2 adults and 3 kids a trundle bed was provided for 3rd child which was nice(have had blow up beds at prievious hotels) Will stay again

Time for a refresh

Great location. Lovely unit but could benefit from a deep clean.

I would not recommend Palazzo Colonnades. The check-in process was fine, and the staff working on reception were always friendly, though the state of the apartment and common areas were horrible. Our bathroom had an incredibly unpleasant sewer smell for the entire stay, when bringing this to receptions attention, she mentioned she could put some 'draino' down the drain, though this did not help. The kitchen pots and pans were incredibly old, peeling, scratched and unsafe to use. The mattresses were not able to be slept on. They were beyond uncomfortable. We had to purchase mattress toppers on our holiday to be able to sleep. And small things, such as the vacuum supplied with the room did not work (at all) due to it being full of other people's hair, food scraps and rubbish, we were provided no plug for the sinks and the exhaust fan was useless in the bathroom. Along with all of this, the overall state of the room was terrible. The carpets were stained and filthy in each room. The furniture in the lounge room all had severe water damage at the legs, showing swelling and flakes falling off. The walls were all covered in dirt marks and scuffs. When mentioning the common areas, the pool was dirty and the pool ladder was unstable, the spa jets were unable to be used & the gym can't exactly be called a gym. We will not be coming back and I wouldn't recommend anybody to stay here either. Note: the pots/ pans, vacuum and sink were all provided/ replaced.

Easy access to the tram to town

I liked the pool and spa. Also, we enjoyed the size of the balcony with the view.

Very good staff were great apartment good size nice swimming pool & spa Condition of building good &outbside area's Tram station close Beaches shopping night life All very close Will stay there again for sure Brian M

Very conveniently located and friendly staff. A bit dated maybe but all worked fine.

The location was great you could walk to surfers paradise. The room was clean and modern.

Property was OK for the price. Rooms are dated, and the shower in the bathroom had moldy black grout. Needs a too deep clean. Mattress was thin and springy, but you get what you pay for. Suitable for short stay or if on a budget

Loved the location and how easy to get to anywhere