Location is good ,service was wonderful

Great if you want social interaction and to be entertained. My wife and I wanted a quite weekend to relax but despite the fotos, pools and tables/seating are one on top of the other, no green areas (Le Jardin is just a name) and lastly constant noise from the speakers setup around the pools: music (depends on your taste), Bingo, even a live presentation. (more speakers and an end to conversation) OK if it was specific times but the whole day!

😁 Good location, great breakfast and dinner, staff always trying to do the best they can to help you! ☹️ - very poor Wi-Fi quality, that’s when it’s working!

old and stained bath towels, poor quality pillows, inadequate room cleaning and very weak wi-fi signal.

Highly recommended, nice place. Very happy, excellent experience

Hotel bom mas precisa mais atenção da gerência , frigobar desligado , vazio e com mofo , bom cafe da manha , piscinas boas , atendimento bom , não ótimo , nao fui ao restaurante , de 0 a 10 minha nota e 8 !

Food is A-M-A-Z-I-N-G. Service is great. Only thing bad are the guys trying to sell you a stay at the new building under construction.

I stayed at this hotel for just one night, after having walked out of another hotel I had booked nearby as it was just too bad. Unfortunately, they only had availability for one night, but this one night was a very pleasant experience in every sense. My booking was on half board so I had dinner at the hotel. The food options were basic, but good. You can order from their a la carte menu, so I thought that the half board offering was poor on that basis. One also has to pay for any drinks had during dinner, even water. The room was large and comfortable, the towels were fluffy and fresh. Breakfast was a very positive experience with ample choice of foods, fruit, juices, etc. Wifi connectivity is poor, so if like me you need it to work, you will struggle. The hotel staff are very helpful and polite. Overall, I had a very positive experience at the Best Western Suites Le Jardim Caldas Novas. Shame it was raining heavily so I couldn't try out their thermal pools. Maybe next time!