A minimal apartment with bed crammed next to bathroom. So-called breakfast was packaged crackers and instant coffee. Very expensive for what you get.

Wonderful stay in a wonderfully cozy and very roomy apartment. The only letdown was the slightly broken fan and the breakfast, which was basically pre-packaged biscuits from the store and some jam/Nutella. As long as you eat your breakfast at a local café, this is a 5/5.

The location was perfect since it was close to the railway station and close to the center and the marina. The room was very clean and the reception was very helpfully.

Great location, hotel staff very nice and helpful. Just be aware the stairs leading up to the second floor room are very steep.

They gave my room to someone else. Saying it’s not their problem they overbooked the place . Never go here

The room was extremely clean and well decorated. Very comfortable, with a nice little refrigerator, furnished snacks, and a great shower. The location in Vernazza was perfect - on the Main Street and near the train station.

Location very close to train station, very convenient but expect noise throughout the stay. Cold reception, no one appears, just leave a note and the keys for u to search. The breakfast is......a let-down! Not good value overall.

Centrally located and clean. Reception person very accommodating and allowed us to access the apartment early on our initial day.

Great location! Close to train station, restaurants, shoreline, shops and convenience market (COOP). Nice room with a view of the main street. Friendly staff!

The room is in a great location close to the train station and a very short walk with your bags. However, finding the office was a bit tricky as it is up some steps kind of hidden. The owners of the apartment were wonderful and explained everything to us. Check out was very simple and we did not hear the trsin in the middle of the night since it stopped running late evening. The furnishings are not five star, but its very clean and comfortable and safe most importantly. Loved our stay and would definitely return.

Great spot, friendly service, comfortable hotel.

We found our room easily with directions via email from the owner. Cash only, no credit cards. Stayed in a very nice room in a great location in downtown Vernazza. The other room had a balcony, not ours. The trains did not bother us over night. We will definitely stay here again.

Very nice stay! Loved the balcony! Did get stuck in the bathroom for awhile....the tumbler in the lock was jammed. Luckily my husband had tools ... lol (go figure). Once I was free...... amazing vacation!!!

There are no American sTyler hotels at such in the Cinque Terre (that I’m aware of) and the Rollando is right in the center of Vernazza. The room was very nice clean and convenient, the bed was comfortable and the shower was excellent

Very bad Hotel... Do not stay in this hotel guys... we went there and spent almost 2 hrs. Searching for this hotel and there was no one to attend us. No AC in room.

We had no expectations and did not know what to expect. We arrived late, 6:30 PM after traveling all day via train from Belluno Italy. Not know where to go we were able to get some direction from some local folks. We found where we were to check in but it was closed for the day. A good thing! the proprietors left us a note explaining where our room was. Along with the explanation was a very detailed hand drawn map. Our room was right off of the main street, second floor, up some very steep marble stairs. The room key had been left for us, room was clean, bed was nice, shower was great. The location was superb and we spent 2 very nice and enjoyable nights in this delightful hotel. We could not have asked for anything more. If you are a light sleeper and the street noise bothers you, this may not be the place for you. It did not bother us in the least. Close to the train station so the first high speed train not stopping in town sounded like a, well, freight train.

Beside the narrow and steep stairs location is extremely noisy impossible to sleep. It is not a hotel just a room with bath and washroom.

Beside the narrow and steep stairs location is extremely noisy impossible to sleep. It is not a hotel just a room with bath and washroom.

My room was more like a storage room converted to look like a hotel room. Awkward closet, bed location, shower, bidet... Worst hotel room I ever stayed in & I traveled the world.When I told the 11-5 receptionist, her only response while taking my money is Sorry.I deserve a full reimbursement & additional money for suffering 2 nights in this place.

My room was more like a storage room converted to look like a hotel room. Awkward closet, bed location, shower, bidet... Worst hotel room I ever stayed in & I traveled the world. When I told the 11-5 receptionist, her only response while taking my money is "Sorry". I deserve a full reimbursement & additional money for suffering 2 nights in this place.

Narrow, steep stairs to the room. While this was supposedly a self-contained "apartment", there was a room marked STAFF, so I presume they come and go as necessary - through the room. Noisy from 5 AM to 1 AM (20 hours a day) because of the trains. No air conditioning - they gave us a rickety old fan that did nothing. There was a kettle and sugar, etc., but no coffee. When the staff "cleaned", they just made the bed and left - nothing else done. The check out time changed from 11 AM to 10 AM while we were there. The penalty for staying beyond 10 AM (ridiculously early) was a charge for another night. I travel a LOT and this is ridiculous. Would NEVER stay there again.

We stayed here two nights. The first night the heating was not working, but there was a comfy blanket in the closet which helped. The next day the maid fixed the heating and we were fine. There are very high steep steps to get to this apartment, so be prepared to climb. Vernazza was delightful and beautiful! The room was clean and comfy.

Ok room but difficult to find. Wandered around town for 45 minutes till we found it. Should have sign visible from Main Street. Appreciated the owner keeping her shop open an extra hour waiting for us. Close to train station so loud train noise kept us awake.

Our specific room was located on the main street, second floor and had a balcony, which was great to take in the city. I say "specific room" because it's unclear how many other rooms in other buildings the affittacamere might own. The room was satisfactory in all regards, both private and welcoming. The only drawback was the noise from the active train station which runs from 5ish to midnight. In fairness, about 30% of the city likely suffers from the noise and there are others who have it worse. Overall, a nice place to stay.

If you are looking for simple accommodations and you are not too choosy this place will work for you. It is located within a very short convenient walk of the train station and the bed is comfortable. However, the bathroom was very small and in need of repair and an overall good scrubbing. Towels were provided but not replaced daily - their stated policy. While previous comments have been made about the noise of the trains going by, this is true - but the trains stop running at midnight and if you are good and worn out from hiking and visiting the other towns the sound of the trains will not prevent you from sleep (and I am a light sleeper)!

Quaint, charming place. Found the caretaker with room key quite by accident. Room overlooked the main street - lots of noise at times but closing the windows took care of tjat prblem.

Spartan but clean. Wi-fi available but often slow. Must confirm late arrival and be able to do stairs. Towels are line dried and one was torn nearly in half.

The staff was helpful, but on their own "Italian" schedule! We came in in the evening & they had left a note with directions to our room which was very helpful. Despite being right behind the train station, we did not find it too loud at night with the windows closed & fan going. We NEVER had a Wifi the entire time, which was a disappointment. Still...convenient location.

in the heart of Vernazza. This is the good and the bad part. Beautiful town in the heart of the cinque terre. Also means the standard of accommodation isn't that great. Generally small converted apartments. The noise from the train is quite noticeable all night. Having said that, we embraced it and enjoyed our time. It's just a pity all the walkways between the villages still aren't repaired after the landslide a few years ago.

Expedia says this is a hotel but it is really a private apartment rental, I at least missed or forgot that fact be the time I got there. You pick up the key in a nearby shop. The location was central and access to the rooms were not quite as many steps as others in the area. Wifi was the best we had on our entire trip. We were very satisfied with room and service. It overlooks the main street so if morning shop opening bustle bothers you, you might want to be careful.

Dead centre of this tiny town (really just a Main Street). We had a balcony which we loved. Be prepared for lots of steps up to the room. It's simple but everything worked and it was clean.

Despite being very convenient on the main street in Vernazza, Italy and the ease of online reservations (a rarity in the Cinque Terre), this was the worst and most expensive of all 13 hotels that my wife and I stayed in while in Europe. Issues: This is not really a "Hotel". They have 4 rooms spread around the city. The main desk is at a souvenir shop that is only open 2 hours per day. Neither of these would be issues if the place was presented as rooms for rent, instead of a hotel The bathroom had terrible mold smell and black mold was visible all over. Only one set of ratty towels was in the room when we checked in (this was a double room). We requested a 2nd set immediately. This was not provided until the following morning, and the towels were really scratchy dish drying towels (or similar). The location, while convenient, is very noisy right by the train station and across from a few bars. There are nice new double pane windows that block out much of the noise, but it is too hot to keep the windows closed. There is no AC, but fans are provided. This room would be perfectly adequate at 1/2 the price. For the price paid, I expect everything to be perfect.