Hotel near University. Set up more for conventions and such. Limited things to do that you can walk to. The main attractions of the city and dining, etc are about a 15 minute drive away.

Rooms very comfortable and modern. Staff on reception very helpful

Very slow front desk…

Overall outstanding. Except for the pool area. Handle to get inside the pool was lose and unsteady. Jacuzzi was not warm enough to enjoy it and the wooden floor needs repair and replacements. Looks old and unkept

Beautiful hotel and rooms. Very kind personnel. Close to downtown.

Great Hotel, Customer Service, The AC was not the stronger item... We slept with open windows.... Nice breeze

Hotel nice, but poor restaurant service as it didn't serve until 8.30pm

the hotel was in the outskirts of the city center. it took about 20 minutes by cab to see the monuments and the tapas spots. the room itself was large and consisted of a separate closet area, living room and bedroom but there were water spots on cups, the bathroom (although large) was dark and the flooring was just slabs of marble laid down on the foundation, so if you weren't careful the tiles of the flooring moved :( my husband and I were just grateful it was just us and not the children. the staff in lobby was very kind but the restaurant staff was very irritable.

No coffee, poor mattress, the room had no decor. Could hear flush from other rooms

I stay here every time I visit Zaragoza, at least once a year. Still very happy with the quality and service. Rooms are spacious with very comfortable beds. Location suits me perfectly although note it is outside the centre of the city. No complaints.

Great staff made our stay very easy and enjoyable. We loved Zaragoza.

Impossible to work out parking entrance to the hotel. Requires much clearer signage

Beautiful, modern rooms

The hotel was simply amazing. We love our room, all the amenities, even use room service which was great. The breakfast was also phenomenal and great and helpful staff when we asked for local information during our trip

This hotel prides itself in its chic design. The crossover point is when chic design eclipses usefulness and comfort. I believe this hotel crosses that line. Loads of bits and bobs to give a high class feel, but you do something pretty basic like visit the loo ... you find the cheapest and thinest toilet paper imaginable!!

Always my preferred hotel in Zaragoza. Friendly, modern and great location. Rooms starting to need a little more maintenance but everything still in good condition. Im sure Ill be back again in 2018

Always my preferred hotel in Zaragoza. Friendly, modern and great location. Rooms starting to need a little more maintenance but everything still in good condition. I'm sure I'll be back again in 2018

Had to change room as blind stopped working. This is the the fourth time we have stayed and the rooms are now becoming tired and shabby plus side.... the beds are very comfortable. Breakfast disappointing didnt replenish items that had been used up. Now have a coffee machine which is ok but the tea is terrible cold and for an international hotel it is poor not put a sign out to tell you which tea is which Staff surly and miserable would be nice to have service with a smile.

Had to change room as blind stopped working. This is the the fourth time we have stayed and the rooms are now becoming tired and shabby plus side.... the beds are very comfortable. Breakfast disappointing didn't replenish items that had been used up. Now have a coffee machine which is ok but the tea is terrible cold and for an international hotel it is poor not put a sign out to tell you which tea is which Staff surly and miserable would be nice to have service with a smile.

Horrible Wi-Fi signal, not fitted for business

The hotel is a very large hotel right by a big mall with restaurants and movie theaters. We were not into shopping and had very little time for it. We wanted to visit the Old Town and walk through the cobbled streets. Although the hotel is a great selection it might be too far from the Old Town if you want to walk around. It is in a rather industrial/residential location that does not offer any attraction nearby.

Nce rooms and staff. Disappointed when staff ignored guests that were not a part of a political election life event. They treat it us like we were not paying guests, At 11:00pm, there was no room service or a bar/lounge to go to.

Enjoyed it. Would return.

Staff was great and breakfast was very nice. Rooms were comfortable and clean, but i would not consider it a 5-star facility. Still, no hesitation on recommending it. Mama's pizza around the corner was a great place for a causal dinner. Use the public parking lot behind the hotel. paid 6euros a night for parking vs. 20euro at the hotel (staff suggested this). Loved my trip to Andora!!

My husband and I stayed in this hotel for a couple of nights while we visited family in Zaragoza. The hotel's location is excellent as it is next to a big shopping mall with access to entertainment, food, shopping, and bus routes. We had rented a car so it was also convenient as the hotel has dedicated underground parking (Note: this was an extra cost). Although if you would rather be in the centre of town or near the 'old part' of Zaragoza, you should look at a different hotel. The room itself has an interesting layout - the bathroom is integrated with the room a-la-open plan with sliding doors to use for privacy. The bathroom was very generous, the shower amazing. The bed was comfortable and we had plenty of room to move around and organize ourselves. Overall I recommend this hotel for all sorts of guests, families, friends, couples and business people.

I stayed at Reina Petronila for 5 nights while in Zaragoza on business. The hotel was very good. The only disappointment was the exercise facility.