there were a number of issues in our unit… the dishwasher and clothes washer did not work, the balcony doors did not lock, there were no screens on the windows and doors so if we opened them to get fresh air, mosquitoes came in! The lighting in the unit was super dim everywhere! no reasonable place to put in makeup/get ready to go out.

The room the staff

Good stay

We drove past the property seven years ago and it caught our eye. We stayed this time. Very nicely decorated inside. Beds and linens were great. Check in was very easy. The overall property is older and overgrown, but it works. The kitchen pots, pans and cooking utensils are a worn out. But we successfully prepared meals nonetheless. The restaurant on the beach is a real upscale treat. Good choices. Excel service and they served the food very fast. We will definitely return to this property.

I received the upgrade but the room wasn’t ready and the staff wasn’t nice at all

Good experience, clean, overall good.

El apartamento estaba en muy buen estado. El servicio es bueno en general. Nuestro único problema fue que nos robaron unas pertenencias que dejamos en el área de la piscina. Al reportarlo, no quisieron hacerse responsable de nada, ni siquiera se disculparon por lo sucedido.

Excellent services and property.

I didn’t like the pool was therty and they didn’t change the pool towers we have to wash the towels to used again

EVERYTHING WAS GREAT

We enjoyed the quiet, serene location. The kitchen and bathrooms were clean. However, they should take a closer look at the sheets to make sure they are impeccable from guest to guest. Other than that this was a very positive well worth experience.

I love the deluxe apartment and everything else the pools, the beach right in front of it, and the restaurants at the beach it was perfect.

Great place

it was amazing! thank you for everything!

It’s is a great place to enjoy within the weekend. The beach is very close and wonderful.

Little bit overpriced with no pool bar only restaurants outside facilities. All other things great.

This just NOT an hotel!! It is a residence , my room eas for sure a private apartment that someone rented airb&b style

Location, with the greatest beach across the street.Staff super fast responding to your needs.Apartments with exquisit decoration and equipment.Not cheap but once you are ther you forget everything and disconect from daily life and enjoy Las Terrenas.

Loved the property with the only inconvenience being far from the city.

Our family went to spend new year and we were very happy with the apartment. It was nicely decorated, spacious, and clean.

People are very friendly. Thank you for the free wine.

Amazing area. Great restaurants and safe place to stay !

I had to wait around 20 minutes just to begin with the check in, because there was only one lady in reception. When we arrived to the apartment, the WiFi didn’t work and the AC of the general areas didn’t work either. We made a report but nothing was fixed and apparently they knew it was damaged because they let it slip in one of my conversations with the staff. The apartment I was staying at, is privately owned and the owners sent a lady (first morning really early and entered the apartment without permission, checking everything on the kitchen) (second day we were at the beach and came back and she was inside, again without permission). There were no beach towels as the website described and when asked to send them, they arrived the second day in the afternoon. When I went to do my checkout (aside that the apartment was nice, the only good thing is that they allowed us to do a late check out) I waited and waited and waited, only one person doing the check out and they didn’t help guests in the order of arrival. I’m a very positive person and I ended up having a good time because I was spending time with my family BUT I WOULDN’T RECOMMEND THIS PLACE TO ANYONE. At least not the unit that I stayed in. Of the 4 families making check out, sort of at the same time, one of them had a pleasant stay, the other ones didn’t.

Always excited about a weekend getaway to Las Terrenas and Balcones del Atlantic. Nice and comfortable place. We are repetitive guests.

Very clean with working amenities. This is rare in the D.R. nice location aeay from the noice of town but still only a few hours. Nice resturant at rhe beach.

The hotel is excellent with great apartments fully furnished. Great decoration and some luxury finishing. I loved my stay with the exception that the living area air conditioning was not working, and cable and wifi were intermittent.I loved the Porto Restaurant and the beach club. Excellent service there and the food quality was very good, and prices were in the normal range.

The hotel is excellent with great apartments fully furnished. Great decoration and some luxury finishing. I loved my stay with the exception that the living area air conditioning was not working, and cable and wifi were intermittent. I loved the Porto Restaurant and the beach club. Excellent service there and the food quality was very good, and prices were in the normal range.

No service, over priced, unfriendly staff. Total bust

Not necessarily a hotel; we didn't know about this, thus got a bit confused at the beginning. The property is well located within beautiful Las Terrenas. It consist of beach apartments for rent by owners. There is a basic hotel service, not quite full. So be prepare. Overall it is a good option for family or long stays. The apartments are fully equipped.

the directions to the place are kind a difficult foe tourist to get there the place has no name in front or entrance but its a hidden paradise I was in room 1131 with two floors very comfortable bedding even thou the air conditioning was not working in one of the rooms we managed to enjoy the beautiful villa I highly recommended the best placed I stayed in this vacation

the directions to the place are kind a difficult foe tourist to get there the place has no name in front or entrancebut its a hidden paradise I was in room 1131 with two floors very comfortable bedding even thou the air conditioning was not working in one of the rooms we managed to enjoy the beautiful villa I highly recommended the best placed I stayed in this vacation

Great and beautiful apartment, nice kitchen in the apartment, but the restaurant of the hotel for the breakfast is no good.