Great location, spacious apartment with good views, oven dated and not easily operated, labels on dials worn off, needs upgrade. Cleaniness is average some dishes not clean.Spa is needing clean and new lid. Overall okay for price would stay again.

Very beautiful place,nice staff and close to every think

Convenient location, although we had the bad luck of a meriton being constructed in front of us, so it ruined our beach view and loud noise began at 7am every day. The inside pool and sauna were nice. We had a few request to accommodate our baby's needs and they didn't provide, just wanted to charge overpriced for renting it. We rent a cot and it was in bad conditions. TV in the bedroom didn't have a cable to connect it, just the power cable. We have a crawling baby and we kept finding dirt under the furniture, lots, including a Pepsi can!! Never offered to clean it and worst yet, there are no cleaning supplies at the apartment, except for a broom, but nothing to pick up??? WiFi didn't work properly also. When we email management for help with this issues, they ignore us, and almost at the end of our stay, replied to some emails (ie. WiFi issue) saying we could contact the number in the modem, instead of calling them or coming to check the issue. Really disappointed and never staying here again!!!

The property was very unclean. We booked for a 5 night stay. On the very first night we noticed the floors were all very sticky, the blankets were all so dusty and dirty that we had to wash it before use. The apartment itself is in a very old condition with no centralised AC and the amenities provided were absolute minimal - like no soap, no salt, sugar , oil , not even floor mats etc. The worst part was the last day before vacating where they put a notice saying we have to clean everything and put it in the cupboard before leaving saying that’s their policy. Two questions : 1. If you care so much about the policy, then doesn’t your policy tell that you need to give the property in a good condition before letting it out. 2. Basic cleaning is understandable. But If we have to make sure everything is so organised before we leave, what is the point of paying the money for ? Expedia should have advised about the condition of the house and the amenities provided will only be minimal. I would rate 0 for this property . The only good thing is the location which is so close to the prime centre of surfers paradise

Easy to find. Free parking under. Close to light rail and bus. Friendly staff.

No smoking allowed

The staff were wonderful. We’d like to have screened windows we could opened.

Excellent view of the beach and spacious living/dining.

very central location, fully furnished apartment with everything available (including washing machine and dryer). A bit dated but comfortable enough. heated indoor pool and sauna was great.

Nice big apartment, great view

View was amazing - We never got the apartment that was listed on site we looked at. Needs an update and a few things fixed - but the view and location made up for it. Very spacious and would stay there again

Great Location and great view. Property was a little aged with some minor issues in the room, but not beyond the price point being charged. Generally happy with the response from management with the bigger issue we had which was rectified quickly. Overall well worth the money. Thank you

The property itself has great amenities 2 x pools and a sauna and terrific parking and is right opposite the beach for those of us who love the surf. The view from the apartment we stayed in was amazing in 3 directions but is was very dated and unfortunately apart from the bathrooms not very clean which gave off an unpleasant smell. Having said that it was a good size, it could do with some new pillows but the bed was comfortable enough and there was plenty of room with a comfortable sofa to watch the waves roll in. I would stay again even despite the issue around the cleanliness of the Kitchen and floors.

Close to everything. Beautiful beach views Short drive to theme parks. A little tired but great value for money.

The apartment was super dirty especially the bathroom in which looked liked it wasn’t even cleaned. The kitchen was greasy and food crumbs were left in the cupboards. The dryer had clothes left behind from previous holiday stayers. It was horrible. It just shows that cleanliness is not a priority. The apartment is far from Cavill so if you have small kids you will struggle to walk to and from the main area of surfers.

Very good location, great view. Service was very good. Building was fine, maybe a little tired but very good value.

The unit was small and only on 2nd floor with minimal sea views. We booked 9 months earlier for 12 nights and requested a front unit on a high floor.Manager told us nothing he could do to help, because we booked thru a third party[hotels.com] and not direct.Ensuite bathroom tiny.

Everything lovely and clean. Nice room. Good communication with reception. Will stay here again.

I liked that it’s very clean and at a quiet location. What I didn’t like is and felt a bit disappointed about is that the property didn’t measure to the advertised photos such as a full view of the ocean. Other than that it’s quite good!

We enjoy our stay :) the room's were clean and comfortable. Great place to relax after a long day out with the kids. Management was great easy to chat with.

Photos when we booked were very misleading, stains on the walls throughout the apartment, windows filthy and need some CRC to actually open them. David the manager/receptionist was a bit rude. Overall the view was good and walking distance to the beach, but wouldn’t stay here again or recommend to others.

We loved the full ammenities per apartment. Having our own laundry and kitchen was so helpful with young children.

Great location, easy walk to tram and beach great to have an indoor and outdoor pool which came in handy on the rainy days. Apartment was big, plenty of space. The condition of the property in terms of cleanliness was disappointing pretty grubby, shower leaked in the en-suite which soaked the floor behind the toilet. Beautiful views of the ocean and beach. Would recommend for families looking to reduce costs by preparing their own meals. Great value for money.

The view was pretty amazing, a sunset and sunrise available everyday, however the building and apartment itself looks less appealing from the pictures. It was comfortable to live in and very handy but make sure to wash the washing machine and iron before use incase of stains which repeatably happen to us. Some of the guests were rude but the staff were amazing. I would recommend it if you want to be on the shoreline. Everything was available in the apartment, just on the downside there may have been bed bugs.

The game room was unique however had a lack of amenities for our 5 night stay.

The fridge had food in it the walls covered in stains and marks the toilet was dirty and there were cigarette buttsball

We booked this accommodation off the photos, facilities listed and location. Only to arrive to find it nothing like the photos. It was extremely out dated and not well maintained. To the point of panels of glass missing in the ensuite shower, vanitys falling apart, holes in the wall of the kitchen, ripped carpet and beds that had no comfort to them whatsoever. When we booked this accommodation it stated daily housekeeping only to be told on check in that it was weekly housekeeping (We stayed for 5 nights). Positives was free undercover parking and locations was fairly clean. Unfortunately that's about it. I wouldn't recommend this to future travellers until alot of uupdates have been made and I definitely wouldn't return.

It's such a shame that we had the experience we did as the apartment was quite nice and the view was fantastic. However when you book an apartment for 6 people you expect to be able to have 6 people stay. In my booking I expressly stated it was for 6 people. After checking in I mentioned to the lady that no extra beds had been provided and she said it was all ok they were just on their way. At 9pm after going out for dinner we find a note stuck to the front door telling us we had to pay for extra beds. I rang the number left on the note and was told the manager would come up and see us. It all went extremely downhill from there. The manager threatened to throw us out if we didn't pay the extra (even though my booking clearly stated 6 people and there was plenty of opportunity for the hotel staff to have flagged the issue before this time). He was intimidating and rude and made all of us feel very uncomfortable. Instead of apologising for their error he made us pay and only gave us one extra bed! I have never been spoken to so disrespectfully and am appalled at the managers attitude. There was absolutely no need to threaten to throw us out when we had done nothing wrong and the error was entirely on their part. Had they brought this up at any other time we could have resolved this without so much drama, but it was literally 9pm when we were even first made aware... My recommendation - pick another hotel!

Good location. Apartment above us was extremely noisy due to renovation. Construction work outside extremely noisy very early in the morning. Limited hours and staff at reception.

For what we paid i can't complain

The hotel room 12D when we walked in and enter the lounge room the floors were dirty the dining table top was dirty the coffee tables were dirty under the couches had never been vacuumed dirty behind the TV under the cabinet was filthy.. the events in the showers were clogged with filth and Dust. Found to believe blood stain on pillowcase ? Couple of cockroaches running around. Down in underground car park cockroach the size of your credit card. Windows filthy chance of staying there again 00. Only good thing was the view but if you like all the industrial work taking place on the beach waking you up at 6 a.m. in the morning good luck :-)

The location is very good, the beach is just downstairs. The friendly staff gave us the best experience.