Great property, friendly, pool was gorgeous and good breakfast!

Check in process was bad. Check in time was 6 pm, but my schedule not allou to come at 6, so I call Hotels.com and request contact property for additional information about time. I got email to confirm check in at 8pm. On arival day I try to call property 30-45 min bifore 8pm nobody answer a phone and I start to wory. When I arrived shortly bifere 8pm the gates were luck and nobody there. I try to call, ring the bell, but nobody answered. Owner came about 8:30 and did check in without problem. Rest of the stay was OK.

Great little villa! Beautiful, clean, modern and friendly service! Location was a 30 minute walk to the boat cruise marina, 20 min walk to the train station for Cinque Terre. Breakfast is a must! Delicious pastries, and the best coffee I’ve ever had!

The hotel was beautiful and pool and communal area sparkling

Very nice place to stay

clean, out the main area. language for the staff, breakfast needs to be improved,

Disappointing overall: Uncomfortable Ikea-style bed with a thin mattress, wafer-thin pillows, occasionally intermittent WiFi, refrigerator that took overnight to cool three cans of soda, a small (laptop monitor-sized) television mounted nearly 2m above the floor, and an adequate breakfast. After being told at check-in that we could enjoy the poolside breakfast, we were advised as we ate ours on the second day that because we were renting per notte, breakfast was *not* included in the room price and that it was an extra 10€ per day. And the free parking mentioned on the website is free, its true. But whats not mentioned is it is on-street public parking across the street from the hotel.The pool and patio were beautiful, but the pool is apparently unheated and its water in the third week of September was ice-cold (so cold that we considered using it to cool our drinks, since the in-room refrigerator seemed to be struggling). The hotel is gated and secure, with access for guests and staff only. Staff were somewhat conversant in English, but guests will find it helpful to be able to speak a little Italian to communicate with them.

Disappointing overall: Uncomfortable Ikea-style bed with a thin mattress, wafer-thin pillows, occasionally intermittent WiFi, refrigerator that took overnight to cool three cans of soda, a small (laptop monitor-sized) television mounted nearly 2m above the floor, and an adequate breakfast. After being told at check-in that we could enjoy the poolside breakfast, we were advised as we ate ours on the second day that because we were renting "per notte," breakfast was *not* included in the room price and that it was an extra 10€ per day. And the "free parking" mentioned on the website is free, it's true. But what's not mentioned is it is on-street public parking across the street from the hotel. The pool and patio were beautiful, but the pool is apparently unheated and its water in the third week of September was ice-cold (so cold that we considered using it to cool our drinks, since the in-room refrigerator seemed to be struggling). The hotel is gated and secure, with access for guests and staff only. Staff were somewhat conversant in English, but guests will find it helpful to be able to speak a little Italian to communicate with them.