Beautiful historic boutique hotel. Centrally located. Very convenient. Bess a little short! Room a little stuffy. Would be very warm during summer months. Accommodates a late check out which was very helpful. Architecturally beautiful!

The property is historic and has an incredible mural. Also the wall garden with the bicycle was amazing. The breakfast was delicious. There are also great stores on th premises.

You cancelklked my booking before I arrived and still took the money shame on you

Fantastic hotel in downtown Mexico in an historical building; amazing room, bed & pillow so comfortable, great rooftop with pool and jacuzzi If you are looking for a unique experience in the old part of Mexico you must go!! Be aware that if you want to visit other areas of the city you will have to take a cab, so you can stay there for 1 or 2 nights

What a gem of a hotel. It really did take me by surprise. Extremely characterful, classy and stylish. Honestly such a lovely boutique hotel - and so affordable for what you get. Breakfast of a morning was really impressive and well worth it (don't just expect the standard buffet style - you get devilled eggs, local pastires, fresh fruit etc). Check-in was enjoyable and I was able to get my VIP room upgrade. The pool area on the rooftop was excellent. Only slight downside is the area felt a bit crazy (compared to some other neighbourhoods) but I guess that's Mexico City for you. Would recommend this hotel to anyone!

Great service

I felt the per night charge was reasonable for being in historic city zone. Appreciated the historic background of the facility. Convenience to historic zone was primary. Minimalist furnishings, but sufficient. staff friendly, helpful… but PAULA at lobby desk was the best, partly i think bec she is fluent in English … I think a little miscommunication with her colleagues not as proficient in English. Restaurant azul is fabulous. The tabernera can make it a little noisy on nights w company parties tho. Would book this property again in CDMX.

The hotel is located in a beautiful ancient house in the centre of historic Mexico city. The courtyard with its restaurant is the real gem of the property. Staff was attentive and helpful. Our room was very spacious with a balcony over the street and a super comfy bed with the softest bed sheets. It was truly a luxurious stay!

I travel to Mexico often and this cdmx visit was my 4th time there but first time at Downtown hotel. Great cheaper spot if you want to stay in the center. Rooftop pool was fabulous as was the rooms. Everything clean and well kept. Free breakfast was fantastic! Special thanks to Luis my daily breakfast server…kind, professional, and helpful person! Check out Downtown Hotel!!

We loved our room - we were upgraded to a suite. Loved the location - a 2 minute walk to Zocala. The staff was very helpful. My only complaint was before we arrived. I emailed several requests and they were slow in responding. They did what asked but didn’t report back which was annoying. While we were there, the were very accommodating.

From the 4 waiters I had only one waiter that his service was not all that great and that was my waiter that served me breakfast on 10/30. The room smelled humid. Other than those two things, the stay was awesome. I would stay there again.

I was so excited to stay at this hotel and it really is a beautiful building. The rains I wouldn’t stay again was the ac wasn’t working, even after we asked for maintenance to take a look, it is very dark - very limited options for increasing light in room and very limited outlets ( none in bathroom - I had to blow dry hair by bed). And we were very frustrated with the checkout process - the gentleman told us we had to pay for our stay and we showed a receipt of being paid already and then he presented us with a bill for tops for the free breakfast included with stay. We told him that we gave our server a tip in cash each morning and he reluctantly took it off our bill. Also the beds are very hard. The location is great and the shower was wonderful but not enough pros for us to stay there again.

Great hotel in the middle of central part of the city, very clean. Amazing ambience. Definitely will be back.

I had to spend much time reflecting on this. The most salient complaint was the lack of room lighting. When traveling, people live out of suitcases and the access to light is essential. I realize the room portray a minimalist approach, but practicality and need should exceed the "artistic elements". The bed was fantastic. I meant to inquire but we could hit that thing and be "out". Memory foam? The room size was more than camodious, it was disgusting! Nothing like being able to install a bowling alley and still have room to walk. The inner rooms, 1 - 3 did not have windows facing the street but the interior. If you wish a view of the street, room 4, 5, 6 and 7 all have views and large windows.The architecture is unique with the room plans. They are indeed most honest in the rooms. The breakfast was always good with a variety of wonderful jams and honey as well as pastraimi, cheese and omelettes. The room staff were delightful. No a word of English but delightful, helpful and most accomodating. They also do laundry. One thing you must realize is that colonial element is somewhat evident. Staff does not like to get into the elevator with visitors, they feel it is important and respectful not to do so. I had to grab one fellow by his armand say "Te estoy invitando. Sube conmigo". "I am inviting you, ride up with me". Now, for a few hints. DO go to Teotihucan, it is so majestic. Most are charing $40. Not bad for 6 hours. I hope to write more

The physical hotel is impressive! High ceiling, open space, very clean and easy to get around. I would only suggest a little more lighting by the stairs and elevator—it’s safe but just dark.

everything was great.

We had a good 5 day stay at the hotel. Very friendly staff and the hotel is at a great location to the historic center. The hotel is quaint and a beautiful mix of really old and modern. However, the lighting was a real problem. The room was very dark and the stairs so dark, that we had to use flashlights to walk on them. The high ceilings were screaming for a large chandelier.

Hotel was nice, the boutique hotel concept was amazing. The terracd, restaurants, breakfast, house keeping were outstanding. The only black spot was that the AC in the room wasn't cooling off, only way to get fresh air was basically opening the door (windows were in the doors) AC was really noise same as fan.

Wonderful experience overall BUT the AC situation - full summer hear - was challenging. The split AC wasn't sufficient and the floor fan was too noisy to use. However, the overall ambience (17th century converted palace) made up for a lot

Beautiful Property. The ac in my room was probably as old as the building. The staff seemed not over helpful. For the price I would expect a more welcoming experience. But the rooms are beautiful it’s in a great location.

This was a great hotel in the historic center of CDMX. I highly recommend staying here. My only comment is that the rooms are a bit dark, but I also think that is part of the vibe that makes it really special. We have a great stay!

Our stay at the Downtown Mexico City hotel was overall really fantastic! The hotel is beautiful, historic, and within the building there are multiple good restaurants and bars. It is within walking distance of a lot of things in downtown Mexico City which made it very convenient. The hotel was clean and felt very safe. The only weird thing was that when we tried to go to the pool area twice, we were told by staff we couldn't go there but we weren't really given a reason. For that reason, we didn't use the pool or hot tub at any point throughout the stay. It would have been helpful if on check-in we were told what the policies for using the pool are. Finally, the included breakfast was really great!

Perfection!

Very nice location and lovley rooms and architechture. The only thing was lacking privacy of the bathrooms that could be a problem for some.

Stunning hotel nothing like it!

Great stay. Thank you!

Gorgeous hotel. The staff was wonderful and accommodating. Room was beautiful and very comfortable. Delicious breakfast service. Would definitely stay here again!

Ideal place to stay while in Mexico City. Perfectly located and we had great rooms, perfect breakfast, lovely terrace and pool. My only criticism would be the coffee in the morning

The property is unique in the sense that it has historic charm. This property is mostly a restaurant so the hustle bustle and noise of the restaurant starts 6am and goes on until midnight. I was not bothered much by it as we were out most of the time.

It was a wonderful stay ! I felt very pampered !!!

The history and architecture of the building is exceptional. The atmosphere in the centre court yard, wonderful. Hotel staff are one of the best we have experienced. The cons of the hotel, very very poor lighting in public areas. Rooms are sparse but the bed is very comfortable. Sadly for anyone staying at this hotel, there is a facility across the street that can hold hundreds of people for a party. There was one on our night and the music went till 3am. It was as if you were at a concert. Except, we were in bed. No sleep!!!

Beautiful hotel, great location, friendly staff, luxurious rooms.