Razoavel

Property is ok. Tile on floor was lose making noise. Looks like property got 2 kind of management. Prime and IMG. You go one place they send you for the other if you make a reservation with a different provider. No brakefast include if you want needs to pay apart . We have to leave the car on the street garage was full. No one to help with luggages . We extend ou stay another day and they can’t get it done at front desk need to go to either prime or IMG to get it done. Good place ok food management could do much better

Staff were approchable and helpful. Great location. 10min walk to the hotpark. There are restaurants in the area and some gift shops and swimsuit shops around. The access to the river is awesome and the pools were very nice. There is no microwave or coffee maker in the room (there is one in the common area). They only had one glass for fluids in the cupboard. The worse part though is that the double bed is two single beds put together.

The service is horrible! The staff is very impolite. The only good thing is the river which crosses the hotel . Just horrible, horrible and horrible!!

The most positive thing about this hotel is the common area with the pool and the park with the the river. Only problem is that it’s full all the time all day. The area is not big enough for the amount of people that can live there, and furthermore the hotel rent out space at the pool area to people who does not live at the hotel, making it even more crowded. The breakfast was great with a lot of different things to choose from. The rooms ar at a 2,5-3 star rating and nothing more. Only português channels on the television. Further more the people from this area of Brasil are some of the rudest people I’ve come across. Complete lack of manners.. quite a culture shock if you are used to other areas of Brasil where people are open, talkative and smiling.

No breakfast included and we had to pass the vexing experience of not allowing us breakfast

Satisfatory. I like the rooms and the river. The breakfast was good. The parking was not enough for all the peoples that used the hotel.

The hotel does not provide shampoo, conditioner, lotion, etc...only bar soap but very small. If you need to consume anything, you need to make a deposit which is outdated system. If you need to use your credit card to make a deposit to charge the consume card and if you do not consume the entire amount you made the deposit, the hotel wont refund you. I hated staying there.