David at the front desk was very helpful and courteous. Love the hotel great location, can’t wait to return.

Pros: location of the hotel - friendly staff Cons: didn't make up/clean the room every day - no restaurant on premises

The staff were very kind and went the extra mile to meet our needs.

Casa de los Frailes Hotel was outstanding! The location is great for accessing restaurants and attractions and quiet during the evenings. The hotel is clean, comfortable and the staff are awesome. We would certainly stay here again in the future.

Great location with friendly and helpful staff. The room had all the amenities and was clean. Plenty of good cafes and restaurants within walking distance

Very convenient locale. Comfortable stay.

Excellent stay at Casa de los Frailes. Its central to various great restaurants and museums. Room was great, we slept well. Staff was very attentive

Management and staff were awesome, clean and convenient to historic and shopping area

Staff were very friendly and helpful. Rooms comfy and clean.

Friendly staff.. excellent location..nice roof top patio Clean, updated and comfortable Would definitely stay here again

Bed was clean and confortable. Great location but unfortunately the hotel needs a complete makeover. Plastic plants everywhere, tacky Christmas ornaments on the bathroom door, Furniture in the room needs to be repaired. Very very small bathroom. Staff attentive and tried hard to responde to complaints. Floor in the room dirty. Door frame falling apart and bathroom door could not close. The hot water takes a while to get even though the hotel runs out of water and they have to truck it in. Unfortunately, I don’t think I would return to the hotel.

Very clean and close to everything.

The rooms were quaint but ours faced the street which meant loud street noises. There was no where to hang towels and bathroom was extremely small. Also you had to take a step down to get to the kitchen area and bathroom - at night if you forget - potential accident. The manager was attentive to our feedback (broken knob on bathroom door and no hot water in the morning and took care of these requests right away. Only coffee one morning available (but cafes abound on every street).

Fine for me! Excellent contact made for me by Alejandro (?) at the front desk. I won't forget how helpful he was.

Our room was wonderful, the location was excellent. Staff friendly and helpful. Would stay there again.

Hotel is in a fabulous location! Decor was dated and the bathroom in our room was very small but both were easily overlooked because of the convenience of the hotel’s proximity to the heart of Oaxaca’s historic area.

Great place to stay in Oaxaca city

Clse to everything, friendly staff

Great location Nice roof terrace Friendly staff The room we stayed in didn’t have a functioning window which was a big problem for us. This is not advertised on the rooms description so would advise to get in touch with the property beforehand to enquire if you want fresh air in your room.

The hotel staff was very welcoming. The place was picturesque. The facility was very clean and walking distance to zocalo (15 min). I was very pleased with overall experience. They charge for toiletries, so bring your own.

The hotel was very clean and comfortable. Front desk staff were friendly and accommodating. We stayed in room 104 and the wifi connection was really poor, but friends who stayed in other rooms reported better luck with wifi.

It was the perfect hotel for us, clean and close to restaurants and Santo Domingo.

Beautiful property within walking distance of many great restaurants, shopping areas, museums, and historical churches.

This hotel has a wonderful rating here. It was ok.

Pros: Pretty hotel. Very nice staff. Great location. Cons: Bathroom smelled. Poor WiFi

Good location, friendly staff. Our room was next to the lobby and the street so a bit noisy.

great staff

Everything was great! Beds were a little hard, but didn’t seem to mind. The only con about the property is the bathroom is very, very small. Other than that the staff were amazing, the room was always very clean, and the manager was very helpful. Anything you needed he was there. I highly recommend staying at this property as we will definitely being staying here again.

Excellent customer service, close to everything

This boutique hotel is just a block away from the famous Santo Domingo Church and right at the corner of the famous Botanical Garden. The rooms are clean. Bed and pillows are comfortable. Hot water int he shower is good. The room has air conditioning system. They supply you with shampoo, body wash, conditioner, lotion and facial bar soap. They give you two complimentary bottled water everyday. They have a safe for your important belongings although the safe is movable and can easily be taken away. The wi-fi signal is also good. The area is quiet in the evening since it is not in a major street. Lots of restaurants in the area. Also, from Santo Domingo Church, you can easily go to the Cathedral and Zocalo where you can also find the tour bus parking if you want to explore the city. The staff are very welcoming. It's one of the best hotels in the area where price is reasonable but you will be satisfied with what they offer you. I will definitely choose this hotel again if I go back to Oaxaca.

Everything is very walkable from the hotel

The location of this place is awesome. You are quite close to many of the restaurants and sites in the area, with even more in easy walking distance. The rooms are clean and the staff are really friendly and helpful. My only complaint is that the bathroom is too small and you may want to make sure you flush the toilet more than once -- maybe too low flow? However, given the location, the price is more than reasonable.