The hotel is conveniently located close to Hamburg Airport and city centre. Carpark was easily accessible. Excellent choice for families and business travellers.

My recent stay at the Holiday Inn Hamburg was a major disappointment. First off, the cleanliness of the hotel was unacceptable. My room was dirty, with visible stains and dust that made me question whether it had even been properly cleaned. To add to the frustration, the manager I encountered was not only rude but also exhibited racist behavior. Instead of resolving my concerns, they were dismissive and condescending, which only made the situation worse. I was promised a refund for my troubles, but after following up, the management flat-out refused to honor that commitment. It feels incredibly dishonest and unprofessional. On top of all this, the internet connection was painfully slow, making it difficult to get any work done. Overall, my experience at Holiday Inn Hamburg was far from satisfactory. I would not recommend staying here—there are much better options available!

I liked the location to the places I needed to go. Also the quietness for sleep. The shower where to me too slippery-thank goodness for the instilled holds. The sink had the turning of the ater quite in awful location to use.

Clean and quiet

Quiet and places clean

Nice and clean hotel.

The staff were helpful giving directions. The breakfast was good. The area had limited restaurants and there was nothing to see as it was a business district. I chose it as it was marginally cheaper than other places that didn’t have gym facilities, it had promised a spa but that wasn’t functional, locked with promise of repair.

Room was nice. Service was very good. Breakfast was not great. It was not up to what you usually get at German hotels.