Great hotel and location

Kind of a strange place. Close to what you need in La Spezia, the train and the main street. Breakfast was just outside the building at a local place and was very good with friendly service. The rooms were clean and had some space, and the building itself gave a taste of living in the city. The strange...There wasn't anyone on the property to help. Communications were through whatsapp. That meant no iron or other amenities like that. There was a specialty coffee machine in the hall for a small fee, an ice machine, and candies in the common hall. Someone came to clean and that's all you'll see from the hotel. Guests talked to each other for help. Good place to stay for the Cinque Terre, but just don't expect a hotel experience

Very clean, fresh, modern hotel. Be aware there is no reception though. All information gets sent to you via email, which works well enough. Pleased with stay.

The room was wonderful, getting to the room was like an escape room game, code for garage, code for garage, find certain parking spots, find building, enter code, find correct staircase, enter code, find room, enter code...prize is the key. Once settled, great location, great room.

If you can get over the “treasure hunt” you have to do to check in, the place is very well located and a great stay.

Location is good. No place to park. 4 floes up in a building with no normal sized elevator. Just a lift. Have to use 3 different code boxes to get in to building, the apartment area and then the room. No place for seniors or handicapped. Rooms are recently renovated and nice.

Our flight to Florence was delayed so we missed the check in, which we dont understand why if its a property-like hotel the check in time in only til 10 pm. We had to check in the day before and the recepcionist told us we missed one day of breakfast since we didnt check in on time. I mean we paid in advance and yet they told us those were the policies. The place is fine but is in the third floor of a very old bulding, the elevator is so small and old, very complicated to handle with luggage

The building looks old and we were a little concerned what we were facing. However the "Gateway Hotel" is really just a developed floor of the building. The rooms were very clean and modern and the host was a very friendly and helpful guy. It was also very close to the train station. I would highly recommend this hotel.

We were very impressed with the stay in this hotel, so comfortable, clean and pleasant room. The property's location is so convenient to trains and shopping. The receptionist is very helpful, friendly and provided us with clear information of getting to this hotel from the train station.

Nice place to look at but the bed was like a futon. Hard and worn. Tub was nice for a good soak.

Cinque Terre Gateway is a nice and modern hotel. Great property for the price! The location was less than 5 minutes from the main train station that takes you to all of the Cinque Terre cities as well as the rest of Italy. I would definitely recommend this place.

Michael, the owner was exceptional in all ways. This place was immaculate. Great location to the train station. I would stay there again with no issues.

Very noisy in the morning. Doors from others slammed shut constantly. Our linens were dirty. Had a dried blood stain on our sheets 😫 did not come from us. Appeared to be a stain that did not come out from being laundered. The guy there started looking on the internet saying it may have been from a cockroach or bedbug. Ewwwww. It did not come from us.

Clean property , accessible by foot from train station.

Beautiful apartment. Our mistake for not researching site as we assumed it was a hotel (by the name). Signage terrible - but that is Italybas a whole. The number 15 for address was on building as was the plaque that said “Gateway to Cinque Terra” but the building was under construction so scaffolding and netting covering entrance. The 3 minute walk ended up being an hour an a half. I guess if we,’d realized it was not a hotel, but an apartment we would not have been mislead. Overall, though, once we were there it was a lovely place to be stationed at to see Cinque Terra. We took a ferry next day to Monterosso and walked over the mountain to Venazza! A real workout and beautiful views and scenery from the top!

The place is located in a nice area, easy to take the bus to the other cities.

The place is located in a nice area, easy to take the bus to the other cities.

Quite a difficult place to find as the signage is so small on the square where the property is located. There are several other businesses and dwellings with in the building. However, once you find it, it is a lovely floor with 6 rooms. Clean, comfortable and quiet. Nice hot drinks facilities and ice machine located in the main area. Ideally located across the road from the train station for easy access to Cinque Terra, which is an absolute must! Lots of shopping and some great restaurants and bars.

The "well worn" exterior/entrance and lift should not put anyone off. It adds to the experience. Better signage to the lift and lighting would help. Great room and location.

Very clean entrance and room, located in a building with many other hotels/b&b. Everything was clean and the person in the office was very nice. The included breakfast was nice since we could choose what to eat, to drink and the place was nice.

The rooms are super!!!

Great hotel, easy check-in and check-out, very clean and I highly recommend it. Thank you

Amazing stay! Wonderful place

The property was a boutique hotel with 6 rooms. Very quiet and a unique venue.

This was a beaitiful historic building with a whole one side of floor renovated to modern standards. Loved it. Only thing i didnt like was having to leave room key in to have lights and k ky getting one key. Felt safe and and secure and conveniently located to train.

Great room and excellent staff. Elisa the manager was very helpful. Highly recommend this hotel.

We loved the location! The room was a good size and very comfortable! Everything was perfect!! The staff was very pleasant and helpful. Would stay here again!!

The hotel was excellent. Close to restaurants and shopping. Only a 5 minute walk to the rail station to catch the train to the Cinque Terre. Would highly recommend it and wouldn’t hesitate to stay there again.

Rooms are clean and modern, location is good. Service is non-existent. There is no one at the premises, if you were to lose your key no one answers the phone. Also no self check in option and the staff is not at all flexible. You have to arrive in the given time slot or they will charge you additional 75€. Parking is also quite expensive. In addition the hotel first charged me an additional 60€ without any explanation or receipt. We tried to contact them for days and they did not answer any calls or emails. Eventually they did refund the charge but still we haven't received an explanation. Also on our other night the cleaning lady had taken away our towels and since there is no one at the hotel it was impossible to complain or get new towels. In conclusion the stay was in no way easy and left a bad taste on my mouth.

A great central point near to the train station. You pay €7.50 for the use of a dressing gown, it isn’t free like most hotels.

This property is a B&B located in an old building. To get inside, you have to ring the doorbell (the name on the door bell is named Cinque Terre Bridge which was confusing. Since its located on the 3rd floor, we had t use the tiny old elevator (the one that you have to open/close the doors manually). It was really weird to go through all of this. Also you have to check in before 7:30pm or youll be charged EUR75. Anyway, check in was a breeze and the room is very clean and looks luxurious. Everything about the room and bathroom is about the nicest thing you can find in a 5-star hotel. Breakfast was not that great. No buffet breakfast compared to other hotels. You have to go out to the adjacent Elite Cafe to get your breakfast by presenting the coupons. You will get coffee, juice and a cornetto.However I cannot give a higher rating because I felt cheated. I thought the bathrobes and slippers are free to use (as in a 5-star hotel). I did not notice any signs that says I will be charged EUR15 to use the bathrobes and slippers. If I had seen the sign, I would never use them since theres no reason to use them at all. Maybe the sign fell flat on the shelf who knows. Because of this, I was charged upon checkout.Checking out was a breeze too, although I did not receive any itemized receipts. I suggest that they should issue a receipt with details on what is being charged. In summary, this is a very good lodging in an excellent location close to the train station.

Location was great, the access to the rooms was very odd.