The restaurant on site wasn't good. They served us spoiled crab cakes, waiter agreed. Only one cook in the kitchen. Our TV didn't work upon arrival, the shower head was busted. Not a good birthday weekend at the Pandry for 1000.00k per night Really???

The pool behavior and public drunkenness was unsafe and out of control.

Beautiful property with great views staff great rooms are clean and nice

Great location. Beautiful hotel

Quite attentive yet courteous staff. Always kind and ready to assist. Service beyond what I’ve experienced at many flag franchise brands. Well done, can’t wait to be back here soon.

The staff were welcoming and helpful, and the facility is fantastic. We never left the premises because it's all there with best-in-class pool and outdoor environment, food (Rec Pier Chop House was great), and drink. We're already making plans to go back for our anniversary.

Great place

We loved our stay here! The staff was so incredibly friendly and the property was absolutely beautiful. The rooms were spacious and clean. Couldn’t have asked for a better hotel. I highly recommend this property if you’re in Baltimore - 10/10.

I was excluded from the pool area due to a private event. I saw a guest have a medical emergency in the lounge area where she vomited and urinated on herself and the couch she was sitting on. The hotel never cleaned the setting area and within minutes another guest was sitting on the couch.

Beautifully designed hotel in a great location with excellent customer service. Made our anniversary stay very special!!

Easily one of the best hotels in Baltimore

There are loud party boats that come right next to the property blaring music between midnight and 3am. Went there for the spa as advertised on hotel.com and there is no spa. The property allows day passes to the pool and we experienced drunk, loud, and inappropriate conduct from people who purchased day passes for the pool. Management was not present and the new hires were not qualified to handle this. We had a king harbor view room and it was very small. It had one small chair and no desk. You couldn't really sit into the room. The food was good and the cleaning staff was excellent.

Fantastic amenities, helpful and courteous staff and an amazing in house restaurant/food service!

The property, for its quality and appeal is a little off the beaten path, but not so much that you regret anything about staying there. The area is funky/bohemian with some cooler pubs/taverns, great breakfast spots, lots of nighttime activities. It’s not the mainstream inner harbor vibe, but it’s a cool vibe. Everything about the hotel is unique, organic in an elegant way and top notch. I would definitely choose it again.

Super convenient and great vibe!

Wonderful Father's Day experience at a poolside cabana during Fleet Week kick off no less! Beautiful room, great restaurant/food and service. We will be back!

Amazing property, staff was spectacular. The pool was a huge highlight- thanks Oliver for being such an awesome waiter!

The hotel was beautiful, clean and in a perfect area. The staff was friendly and helpful!

I’ve stayed at this property for a few days each summer almost every year since it opened. i live nearby in the DC area and this is my fav hotel in the DC Baltimore area. Fabulous location. Great views. Amazing waterfront pool. Excellent service. Good food. Only slight was the room I got given what I paid and my Expedia Platnium status. But, I’ll be back.

Hotel is very pretty and pool area beautiful. Staff very courteous. Well intended but on occasion did not follow through and not knowledgeable about surrounding restaurants, however made an effort to get info needed. I would recommend

Had our anniversary here and it was a wonderful stay! The restaurant was fabulous and the room was very nice and spacious. Loved the big bathtub!!!!!!

An amazing time!

I did not feel.like a rokm worth over $500 per night and simply NOT impressed.

Not worth this price

Perfect in every way!

The Building is awesome and the neighborhood is super cool

Great Hotel. Excellent for a quick getaway. Only expensive option is valet parking per day. Otherwise all fees and services are perfect !!!

Just ok for the high orice

There are a lot of things about the hotel that need improvement. For instance, there were many hidden fees that were not identified at the beginning. There was no ice bucket, utensils, or complimentary coffee or tea, which is usually a standard at most hotels. The bathroom seemed to have plumbing issues also period. Room service was also overpriced. There were also inconsistencies with what appeared on the menu and what was actually billed

Overall our stay was great, beautiful hotel and a great view but our check in experience was horrible. We called ahead and were told we could check in a few mins early so we showed up about 20 mins early with a baby. We had a crying baby and were told the room was actually not ready. So the front desk politely offered to upgrade our room to one that was ready… something I would expect from this hotel! I said great! (Again with a crying baby) and then the front desk proceeded to tell us the up charge for the new room (umm that’s not an upgrade). We informed them we would not be paying more (we already had one of the most expensive rooms in the hotel). The associate, said “just wait” While everyone around us was offered a welcome cocktail, we were not. It would have been nice to offer that already free cocktail to us us while we waited. Eventually well after the advertised check in time we were told our room was ready. After an exhausting day and again a crying baby, there was no apology and again everyone around us was offered a welcome cocktail so we eventually asked. The front staff said he was busy and the cocktail was low so we could come back down in 10 mins. It was just one of the coldest and most unwelcoming arrival to a hotel and not what you expect of this high end establishment. Hopefully just a one off problem with a single employee

Staff is friendly and hotel is beautiful

Michael was wonderful and I am grateful for his professionalism and his kindness. The entire staff was very sweet. A great place to celebrate my 55th. Thank you for the best birthday ever.