This hotel is located right next to the beach- They give you vouchers to get lounge chairs for the beach as well. Very walk-able to wherever you'd like to go. Staff were very friendly and helpful and the included breakfast is lovely!

The staff was professional, courteous and beautifully accommodating!

Great location, 2 minutes walk to the beautiful beach of Nha Trang, good continental breakfast, very friendly staff and reasonable price. Recommend to anyone who wants to stay in Nha Trang for vacation and I will stay here if I have a chance to visit again.

Ocean view Room was clean, spacious. Staffs were friendly and helpful. Excellent! Recommended

Late check in. There was no staff after 10pm. One of our 6 rooms was not cleaned properly.

Be advised: all rooms up to deluxe have a view of a wall of the neighboring hotel. Also, the room wasn't clean by any means, not to mention the ants. Otherwise, everything as expected

The rooms were smaller than the pictures posted. The cleaning staff came a little early to clean the room, but we asked to come back a little later. They never came back. This is not a 4 star hotel, maybe a three or a nice two star.

Comfortable room, big balcony, and nice sea view, close to beach, our family had a relax trip here.

clean facility !

Overall a pleasant stay. Hotel is one street back from the beach so beach is accessible.

Average, however the staff working ar the reception should be more fluent in english in order to provide a better and quick service. Check in/out routines ti be revised. A lot of miscommunication even between the staff. We were asked to pay for some snacks which did not consume. The receptionist had to call 2 times his colleagues to understand that was a mistake. Booking a transfer to the airport resulted in a mission impossible, very disappointing. Breakfast buffet not so rich in fruit variety and very slow to be filled up. Did not feel or enjoyed those 4 stars.

good location, decent breakfast.

it was great place for family trip.

I was initially surprised after arriving that no airport car could drive directly to the door of the hotel, its down a very narrow lane as I have limited walking ability with suit cases this was a bit of a challenge, I have previously written about my poor checkin experience this just continued to deteriorate the staff on many occasions tried to make up for this properties short falls but it was not enough. at the end of my trip, a trip I cut short my 2 days as my patience had completely run out. The entire hotel felt old and the rules were very old fashioned, I don't know what clientele the hotel is familiar with but checking out 2 days early, there was no discussion about a possible refund of the missing nights, I was then forced to wait stood at reception as somebody 'checked my room' my word like in every other hotel I have stayed in as part of this three week asia trip was not good enough. Then I was asked to talk the hotel representative through the room, were the hotels toiletries had been moved to to make room for my own and through the overall room. I was really disappointed with my stay, in my initial review I raised concerns and it was clear the hotel management tried to address these concerns but in doing so didn't make anything better, our treatment changed moments after posting the first review. I really do feel for the staff at this hotel they tried there best but the property was just not unto the standard I was expecting.

The hotel is in the centre of town with lots of options for food and shopping. The beach is just a 5 minutes walk. The view from our Ocean Apartment is amazing, and from the pool on the 25 floor, the view is stunning of 180 degree ocean and mountains!!

This hotel should not be rated 4 star by any means. It's 3 star at best. Rooms are not up to standard, it's not a peaceful spot to get any rest. Hear drunk people all night screaming and shouting. It's a Hell Hotel.

I thought this hotel was wonderful. The staff were very helpful, and the location for walking around was superb.

This place was absolutely terrible. I have never written a poor review in my life, but Maple has inspired me to do so. I am a remote worker and rely on a strong internet connection. This hotel's internet dropped me from every digital meeting I attended the first evening I was here. I had the apartment for two more nights, but I had to go elsewhere so I could effectively work. I was not upset with Maple yet, as the had not intentionally wronged me. However, I was not disappointed to be needing to make the switch. My apartment felt cheap, had long echoes in the hallway that were very loud, and the plumbing smelled of... Plumbing. Further, the hotel is 25 or so floors and they have just 2 elevators. I got tired of that wait after my first day. I told the hotel staff of my situation. I offered to pay for the current day, but politely requested a refund for my the day after next. They told me they would grant this request as long as I contacted Expedia to have them call the hotel. What happened next? Maple hotel staff dodged Expedia calls for hours and did not reply CV to emails. The front staff were clueless and unhelpful. After about 2 hours and 3 phone calls to Expedia I finally got word that I would have to pay full price for my room and not get any ability to cancel 1 day from my reservation. Good riddance Maple. I hope that one day you seek inspiration from one of the many fantastic hotels and apartment buildings that surround you.

Had an unpleasant experience at a different hotel in town , checked out early and booked at Maple. The accommodations were excellent and the service was exceptional.

good staff Helen & Thao, thanks for your help.

The service was second to none; staff was friendly, always with a smile. The elevators, on the other hand, left much to be desired--getting to and from the room was time consuming.

Hotel down a lane way Room ok but looks out on wall Pretty dismal and a bit of institutional feel Bleach smell in foyer Breakfast food not good though plenty of it

Hotel was good clean comfortable but lack of handrails on steps not good if you a bit unsteady

Strategic location a lot of nice cafe with walking distance. Feel abit disappointed where we couldnt access to roof top for the view. Overall hotel front office staff are very friendly and hotel room is clean.

good location,staff,swimming pool,room and breakfast

Very good location. Lovely room. Nice rooftop pool and bar. Close to beach and other street restaurants etc Good value for money

We loved it. The pool was great, the location great, the bed comfortable and the shower hot. Best breakfast yet in Vietnam. Negatives - the hotel rooms are lower floors, we looked onto a dirty wall and didn’t get good light, the elevators were inadequate, too much waiting, the aircon in the gym was never on and there were no blinds so It did not cool off in 45 minutes - don’t pay for the sauna, just use the gym. Finally the staff was nice but clueless, they checked us out, we sat down waiting for our bus, the bus company called to say we had to meet the at the main street and they didn’t tell us. We could have missed our bus. They also called to tell us they were charging us for the blanket we had dirtied while drunk, lol, we weren’t drunk and didn’t dirty a blanket- oops, wrong room.

Very comfortable room great views. Better to have an appartment as higher up and stunning views

Nice place. No spa. No 24 hour room service.

Very nice rooftop pool and breakfast in a economical way and clean.

Excellent location, superb rooftop pool, good food, good service, nice room, A+!

Down a side street which meant some taxi Drivers particularly Grab wouldn’t drive down to Communication in English not straightforward and most staff very young with little supervision