excellent hotel with great staff .

Very nice hotel in a great position

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This hotel is beautiful, with excellent service from all the staff. The welcome drink on arrival was a thoughtful touch. However, being shown to our room felt a bit unnecessary since all the rooms are clearly numbered, which made the experience slightly awkward. The breakfast options and quality were outstanding, and both the hotel and our room were spotless. The bathroom, in particular, was amazing—probably the best shower we’ve ever had. The bed was very comfortable, although we didn’t care for the TV positioned at the foot of it. There seemed to be a way to lower the TV, but it appeared broken. We informed reception, but unfortunately, didn’t receive any follow-up. The only reason for losing one star is due to the minibar and snacks in the room. For a 5-star hotel, these should be included, especially given the cost. I’ve stayed in other 5-star hotels, and even Holiday Inns, where minibars were complimentary, so it felt a bit stingy not to have that here. Aside from this, everything else was perfect.

The stay was amazing. The room was incredible. The staff were so polite. Sterling Bar was a wonderful experience with tasty, extra special, cocktails, enjoyed with a truly talented pianist performing in the background - just magical! It was a perfect stay. The best hotel in Manchester.

excellent smart city centre hotel with good rates

So this is a ‘go to’ hotel for me … or at least it was. Regrettably I’ve now had three occasions to complain about slow service at dinner and breakfast … and have had no feedback from the hotel. I’ve even written to the General Manager and been ignored. That’s a total lack of courtesy and guest concern and this is one guest who sadly will now start recommending other hotels. Such as shame as I love the place, but there’s no excuse for ignorance and lack of courtesy. Clearly guests matter less than they should.

I did not like being subjected to a strange smell in hotel and especially in room. The solution was to leave our room for 30 minutes plus while they used ozone machine to disguise smell.

Fabulous arrival, dropped bags off, went shopping came back to check in (had done online) treated to a welcome glass of champagne. All food options explained well, escorted to room and facilities run through. Room beautifully presented, bed super comfortable. Looking forward to staying here again.

Amazing stay, lovely hotel would stay again.

Amazing staff. Stunning hotel and perfect location for AO arena and shops. Wished we had been told about Pride being in and road closures by the staff when I called at 8am, as took us 1 1/2 hours to do 1 mile. We could have left earlier !! Just a little thing but everything else was supwrb

Central location, very friendly helpful staff would stay again

I'm not sure what the star rating is but i would rate this as a 5 star hotel. Perfect in every way.

The hotel is faultless. Clean, room lovely, bar beautiful (perhaps pricey but drinks great and from check in to check out the team were so helpful. We will definitely stay again.

No curtains, terrible sleep, way overpriced and so noisy outside couldn’t sleep at all

Welcoming staff in front of house and restaurant. Room was lovely and comfortable. 5 out of 5 for everything.

We had a great stay at the hotel. The staff throughout out our stay where welcoming and friendly. Loved everything about this hotel

Very nice

Fantastic service as always. The hotel and team here never let you down. Exceptional.

Absolutely amazing hotel. I stayed one night here at the end of my trip to fly out of the Manchester Airport. I don’t typically stay at hotels this fancy, but this was so worth it. The staff treats you so well, no matter who you are. Highly recommend to all travelers!

Another enjoyable stay. Attentive staff, positive checkin experience, great concierge (Deepak), superbly decorated throughout. It’s a ‘go to’ hotel for me when in Manchester.

We recently stayed at this hotel over graduation celebrations and we had an exceptional experience. The location is unbeatable, being very close to Arndale and making it extremely convenient. The bed in the room was a dream; incredibly comfortable. The shower was also fantastic with powerful water pressure that made for a refreshing, invigorating start to our day. Highly recommend this gem of a hotel in the heart of Manchester.

Fantastic 2 night stay at the Stocl Exchange Hotel. Definitely my favorite hotel in Manchester. The rooms are all individual as they used to be offices. Every member of staff couldn't do enough for us. The breakfast was incredible. I'll definitely be staying again.

Quick stop, one night but the service was great, the decor’s impressive. It’s a great experience.

Our first stay at the Stock Exchange Hotel and will certainly not be our last - we don't usually stay here when we are in Manchester but it will certainly be our first choice from now on

Staff are very welcoming and constantly available. Bedrooms and public areas are very attractively presented. Breakfast had a great deal of choice and the quality of food and the service was excellent. The sterling bar had a great atmosphere welcoming and attentive staff great music and a good range if drink choices

The hotel feels opulent, entering through a fresh flower display into a beautifully scented lobby. The staff were amazing, taking me to the lounge for a welcome drink while they completed check in. Even though it was before noon I was checked in promptly and off to my room (thanks Hotel.com gold status). The room was extremely spacious and well appointed, bed was amazingly comfy, wardrobes and cabinets were beautifully made. Bed side USB charges were welcome but why the socket at the desk didn’t have one seems like a miss. The interactive TV promised great things with a streaming services (Netflix, NOW, YouTube etc) built in - none of them worked unfortunately. And the bathroom door was so narrow I have to go in sideways. :-). Around midnight guests returning to the hotel were very loud in the corridor, slamming doors and from the room above. It’s didn’t last long but along with street noise from 6 am - the sound insulation could be better! Breakfast was lovely, I pre booked, on arrival I was given an a l’a crate. I selected items that amounted to £13.50 (plus service), wasn’t presented with a bill for review at the table nor at checkout and was charged £22. So just pay at the table and don’t pre book. It really is a glorious hotel and in a stunning building. I do recommend and add the negatives purely as feedback and reference. I would definitely stay again.

We had an amazing stay at The Stock Exchange. The hotel is beautiful, and the service was excellent.

Really great hotel. Probably the best check in experience we’ve had at a hotel, we sat with complementary champagne while they took our bags to our room. The room was lovely, very comfortable, superbly clean and had everything we needed. Also an excellent central location, wouldn’t hesitate to book again when in Manchester.

The service was excellent and all staff were very professional and attentive. We paid quite a lot over the usual rate for this room due to The Eagles playing in Manchester so it’s hard to say it was good value for money, especially as it didn’t include breakfast and there is currently no restaurant. However the quality of the hotel is fantastic and location is brilliant for everything in the centre and it feels very luxurious.

The members of staff were brilliant excellent hotel and excellent people thank you

Best hotel in Manchester, great to see Ross, Nigel and Deepak