The quality of the hotels appliances, materials, design, rooms. All so nice and high end. Staff were lovely and really went out their way to make sure my family had a great time.

Needed a car park but trinity car park is a 4 min walk so not really an issue

Location was very good could walk everywhere I think breakfast should of been included with the price

I think breakfast should of been included with the price and the bed was extremely large for the size of the room

Food excellent

No TV

The hotel is so stylish, and very clean and comfortable. The design and colour pallette was throughout was wonderful and there was so much attention to detail. We ate in the restaurant, which was great and reasonably priced. We really loved the thoughtful way the art and books in the room were put together, it really reflected the care and love the people who run the hotel have very obviously put into it. It does exactly what an excellent hotel should do (clean, comfortable, nice staff), and offers something special too. Plenty of parking available nearby.

Lovely attention to detail in the way the room was furnished and kitted out, including Haeckels toiletries, homemade biscuits and a selection of Margate themed books. We also loved that many items in the room had been sourced locally/from local makers and shops. Friendly customer service and easy check-in and check out.

Bathroom door was a little stiff, but that did not really affect our stay.

Location is wonderful, as is the hotel and amenities. Easy, comfortable and warm atmosphere. Bedroom was super clean, quite large and came with a few welcome treats.

Breakfast. The service was awful, missing items from the menu and the food took forever even though there was only three tables..

Beautiful decor, quirky bar and fab location.

No bike storage but still helpful staff.

Nice location and beautifully decorated hotel. I liked the Wes Anderson feel.

No milk in the fridge despite having tea and coffee making facilities. No TV in the room or iron. The restaurant was closed for dinner when I stayed there, which I was not warned about.