Great place to stay...and reasonably priced. Very pleasant staff.

The person at the desk that checked us in when we arrive was very polite and efficient, the room was very outdated, but clean, the bed was uncomfortable, and the furniture needed replaced

It was a quiet room and the lobby was comfortable. Staff was very friendly.

Stayed here while going to a comedy show at the La Crosse Center. Easy walking to bars and restaurants. Very clean and staff was very helpful.

Checking in, we stood there with our 1 year old for over 20 minutes while the front desk attendant was dealing with another customer about a reservation they lost. Ended up leaving and grabbing dinner and coming back. 2nd round was fine. Rooms are nice, could use some updating and maintenance. Bed was just ok. Location and layout is great though.

This is a great location! Walkable to everywhere we went! The bed was comfy and the shower was nice. Like having a separate bedroom. The breakfast was more than expected and was very good.

The hotel was clean and affordable. Staff was pleasant.

Bed was not comfortable, appeared to be pretty new but had minimal cushion. Breakfast was appreciated. Parking and location were excellent and nice walk to waterfront, botanical garden, and downtown.

Check in was quick and the person on the front desk was very friendly and informative. The room was very clean. The couch in the living area was too soft for us so it wasn't very comfortable. The beds were just right for me but too soft for my partner. The hotel was close to downtown and the river walk. I would stay there again.

Roomy suite which was nice. However, the bathroom needs an update. The shower and sink needs shelves to put toiletries and the grout in the tile floor was dirty. Also had a spider in the bathroom.

The room was nice and the bed was comfortable. The bathroom was spacious with plenty of counter space.

very nice place lots of space in rooms

One day. Nice location. Great place.

The room was spacious and clean. Will def stay there again!

Excellent little place

Staff very friendly. Lobby beautiful, rooms clean and smelled good. We stayed in a 2-bedroom suite. Small bedroom had no place to put clothing! Breakfast was below average and not replaced very fast when things ran out.

Very clean. Quiet- didn’t hear a peep! Like that the air conditioning came out of ceiling instead of by window like most hotels. Would have liked a better tv to air cast the Packer game from our phone to.

Very nicely decorated with little added touches within your room. Like a make-up towel, basket for the towels, nice size fridge and comfortable workspace!

We had a lovely time for a recent event with my family and sisters and enjoyed every minute staying at that hotel. So convenient to walk along the river and convenient to our venues right downtown. Would stay here again

I got there and had to wait 30 min to check in as the front clerk was talking with her GM on how to get into a locked room... There was 2 of them but that was the priority. Once I got into the room Iwas gonna take a shower before I went to bed, but there was no shower curtian. Called the front desk and a guy came up and put it on. Then at 10:45 as I was about to go to sleep someone opened my door, but I had the safety lock on. It was the lady from the front desk asking me if I checked in.... So that made it alot harder to fall asleep. I know that this was most likely a bad day fir the staff, but the cost of a room for only being there for about 9 hours it should be with no issues for me.

Staff was very friendly and helpful. Room was spacious and comfortable. Would be nice to have clock in room and directory for tv channels other than having to scroll through guide to find shows. Also would have liked FOX News to be one of the channels . Loved how close property is to river,park and beautiful gardens. Breakfast was ok. Coffee delicious.

A short walk from the lacrosse center and many restaurants. Staff was very nice when checking in. A bit older, but spacious with 2 TVs and easy parking.

The beds were comfortable and the breakfast was great. Location was convenient.

Carpet is staind throughout. Was told at check-in where the pool was but when we wanted to swim it was "pools closed, sorry for the inconvenience." Bathroom is sooo very outdated.

all good

Beautiful location

Let me start by saying the staff was amazing and very helpful. The lobby and breakfast area while eclectic, was very nice as well. Our room was a bit underwhelming. We had a 2 room "suite". The beds were comfortable, but the carpeting was dirty, there were very little for decorations on the walls, the glass doors that seperated the bed rooms from the living room were dirty and the chairs in the kitchenette area did not match. I kind of looked like a room of left overs. The pictures and pricing on the website gave us higher expectations .

The room was verly nice.The bedroom was separate from the main area. The room included a full size refrigerator, a cook too, and a dishwasher. The breakfqast was acceptable by post pandemic standards. The room was one of the nicest I have stayed in but also the most expensive. The proximity to the event I was attending made the expense worthwhile.

Great location, right on the river. Walked the downtown area from the hotel and found many cute stores and a great restaurant. Staff seemed friendly. Breakfast was decent- waffle maker, scrambled eggs, biscuits and gravy and then the other typical breakfast options (bagel, muffins, oatmeal). Pool was small and ice cold. That didn't stop the kids from playing in it. We did get in trouble within 10 minutes of getting into our room for being too loud. I mean, 4 kids in tow after a long road trip- im sure they were a bit loud and restless from being in the car but it was mid day(4pm) so not sure why we needed to be so quiet. It did put stress on the rest of the trip- like we needed to make sure the kids were quiet which i felt was unnecessary.

We had to wait for our room but the staff was awesome

Great place and walkable!

overall the Grand Stay is a nice place to stay. The carpets need cleaning or replaced. rooms need a good corner cleaning.