The location of the hotel is nice but it definitely needs a lot of updating. The door handle to our room was put on upside down, so you have to lift it up to open the door. The faucet in the shower is backwards. Hot is cold and cold is hot. When the people upstairs showered, water was leaking through the roof and into our room. Overall experience was not great. We will not be back.

The pull out bed sheets were not clean. They brought us new sheets thankfully.

Staff was very helpful and polite. Our room door was difficult to open. When we told staff, they replied," O yea. I'm sorry. The door handle was put on wrong." Well, if they knew it was on wrong why wasn't it fixed?!

Our smoke alarm was chirping because of a battery problem. Our bathroom had a dog odor (did the last guest leave their dog in the bathroom & he urinated?). The room had holes in the wall. The bathroom had zero counter space for toiletries and the shower had no place to put soap or shampoo. Considering the prices charged for the room, this facility is below average. We will find another property.

Hotel is a great location

The pictures online are misleading. The room didn’t have any pictures on wall, but the picture wall hangers were there. The color of the outside of building isn’t even what is shown. Pool is in parking lot near dumpster. No area for for dogs to go bathroom. Run down and dirty. Front desk staff very nice. View from room only plus.

The location is very good and at the boardwalk. Couple items to note: they don’t offer room service, the air conditioner is very loud, and pillows are very flimsy.

Microwave was not working

Not good, housekeeping not clean up previous guest Vomit on the couch and bath towel are still have red lipstick on , and one of front desk staff not very helpful and unfriendly, my booked had two room on two person, and I give the person two ID of the room to check in, and he only check us in one room

This was my second stay. Staff are very polite. Room was perfect; clean spacious & comfortable. Located right on the boardwalk, 2 minute walk to beach. Will definitely stay again!

Was able to bring my dog. Right on the boardwalk. Will definitely return.

Close proximity to various shopping, dining and beach. Major issue with multiple fire alarms, difficult to open doors, broken porch sliding door, reversed hot and cold shower controls and a general lackluster interest by hotel staff about these issues.

I was in floor 4 every day was strong smell of weed. Pool need attention and pls brush the sides of the pool. Pool don’t really have to be fancy but been clean will be enough. No more comments

Our room was spacious. It was clean and smelled good. The only thing is the bathroom needs a complete overhaul. My mom is 80 years old and it was almost impossible to get her in and out of the jetted tub. A walk in shower might be more user friendly for everyone.

Very clean staff is nice

Furniture don't match together.. My hotel room door is extremely heavy, sticks together, hard to find there match.. feels empty..

This hotel was such a nice place to stay years ago. Now it's just run down Ave in desperate need of an upgrade. It's dirty for starters, there was hair all over the bathroom door which also needed to be replaced because the bottom of it was peeling off. We were on the third floor which is apparently the laundry floor and all the laundry doors were opened to allow the staff to have air. It was not professional looking at all, give them AC or do something to accommodate your start, we were walking around laundry bins the whole time. To get into our room you had to use the key, turn the handle up then down then push and hope it opened...which we would not have figured out if one of the laundry staff hadn't been right outside our room when getting there. There is no phone in the room so you can't call directly to the front desk. I couldn't find the wifi password anywhere so I called down from my cell and no one answered so I had to go down in person and the guy at the reception was sitting there on his phone... Just not a great place to stay anymore, it's sad. I will say it was quiet and the bed was comfy. That's about it. I don't generally leave reviews but this was just a disappointing stay.

Not what im expected for the price

Staff were very friendly, professional, and accommodating. Room was clean, however there was pooled water in the mini refrigerator and the balcony door lock was broken. Notified the desk attendant about the broken lock and they did immediately offer to send someone from maintenance to look at it. The location is ideal for easy beach access and the attached stores, restaurant, and nearby outdoor pool are so convenient.

Check-in was a breeze. The room was clean and they did come by everyday to ask if we needed towels, tp, etc. Everyone was friendly even the dogs staying at the hotel. The only negative was the outside patio was covered in animal hair and didn't look clean. But everything else was excellent.

Overall my family & I had a good experience with our stay here. They gave the place a much needed facelift (paint job, new furniture). The staff was friendly & accommodating. The placement of this hotel is extremely convenient being that it’s right in the middle of the boardwalk. Some negatives, however, include the scarce parking options. Also, throughout our entire 4 day stay, there was absolutely no room service for us. We had to make our own beds, take out our own trash, and had to ask for a change of towels multiple times.

Wifi didnt reach third floor oceanfront rooms. Beds were clean but rooms were not clean, sand all over the bathroom, swept into corners. Pullout bed/couch had mismatching dirty cushions, and was very uncomfortable. Kitchen cabinets falling out, fridge wouldnt stay cold. Balcony door was barely hanging on..only thing good was the location. Bring your own towels-theyres are dirty and askibg for new ones, they were out..and pillows, theyres are old and heavily used. Likely wont return.

The location was perfect. The balcony door would not lock, as the hatch had corroded off by the salt and has never been replaced.

Terrible service and is not safe at all

This property is DISGUSTING! DO NOT GO HERE! First when we arrived for check in and the front desk clerk was rude. We went up to our room to find holes in the walls, the drop ceiling falling down, the balcony door broken without locks, which were rusted. A true health and safety hazard. The doors on all the cabinets could not close. Everything was covered in dust, the toilet, tub and floors in the bathroom was disgusting, not cleaned. Looked like it was never cleaned after the last guests left. The sofa had stains. The phone was disgusting you couldn't use it to call the front desk. I went down to front desk, they switched us to another roon. A little better, but the sofa bed in the room was covered in pet hair and and the mattress had mould. We couldn’t use it. This place is not worth 1200.00 for a 2 night stay. They have no health and cleanliness standard. I will be calling the BBU and the health department for a proper inspection. When I checked out, I was told "that's what's expected in a pet friendly hotel".

Everything was amazing besides us not having hot water for one night & our balcony door was broken

This is a great place for the price. The hotel could use some updates, but we still enjoyed our stay. We were able to bring our dog, which we loved, but it was hard to find a patch of grass around the hotel for her to go potty on. The staff was very kind and helpful. My son enjoyed swimming in the pool and we both loved being so close to the beach and boardwalk. The view from our balcony was amazing! We would stay again.

Clean Hotel with great service. On the boardwalk with Oceanfront Rooms. I would stay here, again.

Perfect location, big rooms, but please update or hide the holes where lights and plugs moved. Grout in bathroom could use a serious steam cleaning. Restaurant opens when they feel like it I guess. Short stay ok.

This property being pet friendly really makes it the best place to stay in Ocean City

The room was not that clean when we arrived. It’s smelled.

First impression was good then everything went downhill. Air conditioning was out for 2 days. We let the front desk know about it and it took them 2 days to gives us another room but it didn’t matter because we were leaving the next day. The staff were dismissive and not attentive to people’s needs. The mini fridge was not cooling properly. The ice machine were all out of service except for one floor. The sliding doors were so hard to open and they didn’t have a lock on it. The fencing in the balcony was definitely not safe. Some of the poles were missing, some broken and dangling. Not safe for kids or even your pets. This is why we booked this hotel because it is pet friendly but that’s the only good thing about it. The whole hotel needs a good upgrade on everything! Would we stay here again? That’s a very hard NO!