An okay stay for the price, the hallways smelled really bad to our room for our entire duration. It smelled like rotten ramen. Could use air freshener and the comforters were not soft at all it was like sleeping in a hospital bed.

Very central location. Subways are just steps away. Staff was very friendly. Nice restaurant.

the staff were extremely kind polite helpful and very professional!! Our stay was the best we’ve experienced!!

Good location, safe and clean.

Just a great hotel overall. Will return!

Great experience, friendly staff, great facilities and ovation, delicious food

Enjoyed a great stay with daughter and grandson , lovely adequate sized room with view , very clean , helpful staff , great location .

Staffs were welcoming, professional and helpful.

Very nice hotel in a great location. The staff at check in were very accommodating.

It was all about the location that worked well for our family. Apart from that the hotel itself was amazing! They have great breakfast option which will keep you full till late evening. Especially if you are going on any tours. Rooms are super clean. The only complain we had was the bed and pillows. This is more personal may be but I have a back pain and neck pain and sleep wasn’t very comfortable for me. The staffs are amazing! They will go out of their way to get your needs met and won’t stop until you are satisfied.

Nice

We would definitely stay here again!

Beautiful amenities in room. Comfortable beds and nice layout. Good coffee place inside hotel and well-situated to shopping and restaurants. Kind and helpful staff.

Staff was very friendly and accommodating. Love the amenities and the room!! We even got a sleepwear!!

Great location and super clean but the beds are hard as a rock. You will wake up with a sore back assuming you can actually fall asleep. That’s my only complaint.

Solid and cool. Not stuffy. Best breakfast buffet.

The best hotel in Shibuya

We loved out stay at Shibuya Indigo. The room had a fantastic view, lots of restaurants, shopping and fun times right at your door step. A short distance to the train station made it an easy experience. The included breakfast was delicious and full of options for all ages and ethnicities. The staff was kind, accommodating, easy, helpful and it was a terrific experience. I would certainly recommend this place to come back again and or to friends and family. Loved it

The hotel is conveniently located and has been open for less than a year, so the condition is excellent. Although the rooms are on the smaller side, it is not a significant issue, as this is common in places like the UK or Japan. The staff are friendly, but their friendliness does not greatly exceed the Japanese average; it is appropriate for a 4-star hotel. Of course, this is a subjective evaluation as I haven’t interacted with all the staff. However, one point of discomfort that I feel anyone would agree on is the condition of the bed. Having spent one-third of the year abroad and spending between 30,000 and 50,000 US dollars, this was one of the worst mattresses I have ever experienced. I would not recommend this hotel to those who are sensitive to mattress quality.

Well located for Shibuya/Harajuku. Friendly staff, good breakfast buffet.

Nice stay here. Room with great view. Friendly staff.

This hotel just checked every box for our family of 4. The view is stellar, the location is excellent and so central. There are so many good food and shopping options within the same block! And a Mega Don Quixote right across the street. The Shibuya station and Shibuya Scramble are steps away. Even my very nit-picky tweens loved this hotel. We want to come back to Tokyo and if we do, we will definitely be a repeat customer at this hotel. Nothing but good things to say.

Very good. Great for shibuya area

Excellent hotel in a remarkable place

The location of the hotel is phenomenal, so convenient to eat, shop and commute around Tokyo. This is a huge plus to shopaholics, there's a massive 24 hour shopping mall right across the street and one that opens till 5am downstairs of the hotel. Another amazing thing to mention is the breakfast, it was so delicious and worth the price. I would recommend everyone to add the breakfast. The room itself was fair - good interior design with a little dining table, the space was quite compact though but the room does its job.

Close to Shabuya - have hotel address ready for taxi, not well known.

Small room but very good condition

Can’t beat the location, a lovely hotel. Rooms nicely sized too - nothing to complain about really!

Great hotel in Shibuya. Friendly staff and very clean.

Very busy area. Great Property and staff!

Absolute gem of a hotel in the perfect location. Ground floor coffee shops and a mini doni store.

Wonderful hotel, great restaurant!