This condo, property and owner were great! Butttt! Caribe needs to work with their security on chilling out a little bit and not harassing children and need to talk to the adults and just overall stop being so overbearing, it was a little much, and we felt like we were walking on eggshells

Two pools (including the lazy river) were closed until May. It was never mentioned online, during the booking, or in emails. The a/c would not go below 73 (the owner controls it and will not allow it). This was not mentioned either at booking. When you use the stove or dryer or just dry your hair. The temp went up to 75-76 degrees. It was so humid and stuffy. The assistant manager offered to move me to a lesser condo in a complete different condo with less bathrooms. Checked in on Sunday. Was told the manager would call me Tuesday after 1:00. It’s been one week and I still have not heard from Julie at Brett Robinson. We love the Caribe and have stayed on this location for 4 years now and this condo is the worst. This was the first time one of the condos we rented was hosted by Brett robinson and it is the last! Will NEVER use Brett Robinson again. They are only worried about the $$ and not making the customer happy. Do NOT rent this condo.