The apartment was clean and compact yet spacious enough for my family of four. Our location was fantastic where we walked everywhere to Shibuya Crossing (10 minutes), Harajaku (15-20 minutes) and the nearest metro was about 5 minutes walk away. The area is so quiet and safe with 7-11 and Family Mart shops 3 minutes walk away. Although we never met our host, she was most gracious and helpful in all her correspondence with us via email and VRBO. She also provided us with shampoo, hair conditioner, body wash, body lotion, face wash, hand wash, toothbrushes, slippers, and other bits and bobs that you normally get in a hotel. We also had tea, coffee, powder milk and water provided although tap water is safe to drink. Top tip: download Google Translate app if you don't speak Japanese as it helped us understand all the remote controls and appliance instructions in the apartment.