We arrived on a Friday afternoon (paid extra to check in early). Get inside the home after waiting outside for 30 min because the code wasnt correct. After unpacking we quickly start to notice to air conditioning didn't work! When I called for help they told me they wanted a picture of the AC!! My babies were hot and upset and so was I. They told me they could Send someone out the next day!!! After paying all that money for a vacation home AC to not work is absurd and I wasn't going to sleep there! They finally moved us to another home. No game room for my kids. Smaller pool area. Just a complete waste of my money! I wanted a vacation for my family and we had problems the minute we got inside the first house. The 2 nd house hot tub or pool didn't heat up! I was not happy and will never rent from VRBO or Upstay again!!! Make sure you get one too because I felt like if I didn't they would have said we damaged it. Horrible company and horrible homes!!!! They receive a - ⭐