I’ve put a sad face on every category because our accommodation was cancelled at the very last minute

Again can’t answer because we never got to stay here

The property provides adequate facilities needed, location is quiet from the bustling on London, provided the perfect blend of convenience and quiet suburbia, offering easy access to London's attractions while ensuring a peaceful place to unwind. The living space was not only comfortable and well-appointed but also infused with personal touches that transformed it into a home away from home.

I do not utilized the beautiful garden due to cold weather

Hosts were welcoming on check-in, and were responsive with any queries. The house was very clean and well-kept, had a comfortable time. Located in a nice and quiet neighbourhood, and the free street parking right opposite was convenient.

The quality of the bed sheets were great.

The check in was from 3pm onwards, we arrived st the apartment ar 4pm, I go to open the lock bac to find the key and the key isn’t inside meaning someone’s taken the key and is inside the apartment already, so we knocked onto the door and a Portuguese woman opened the door speaking Portuguese and only Portuguese this meant we had to use google translate in order to communicate. She told us to wait another 2hours because she hasn’t finished cleaning.. which makes no sense as the check in is from 3pm meaning from 3pm everything should be left clean and ready for use. This was a very disappointing..