Two days into our stay, we lost all air-conditioning in the upstairs, which included five of the seven bedrooms. It was 80° inside and unlivable. I communicated about this every day and it took them 10 days to get it working again. The last seven days of our stay, we lost all hot water in all sinks and showers. The only thing that made it bearable was since we were so hot from not having AC that cold shower felt good. The management continued to “Apologize for the inconvenience.” But it took 10 days to fix the air conditioning and the hot water issue was never fixed before we left. Since we already paid ahead of time, we couldn’t afford to leave and go anywhere else. I requested multiple times to speak with management and continue to be told someone would contact me. I checked out today and I have still not received any contact information from anyone regarding the situation. Do NOT stay here! I rented other houses in the neighborhood and had fabulous experiences! This was HORRIBLE. Look elsewhere!!!

Great house. Check in process was shacky. Didnt get access until after check in time. Didnt get an access code until after. I had to call property management to get info on to why we didn't get access at the time of check in. With around 12 people waiting. Also no internet. Wasnt able to use tv and internet. Grill was not cleaned. But I give it a 4 star.