House looks like pics online. Overall, we had a nice stay. There were a few issues. The floors were not all the way clean. They looked clean, but when you walk on them your feet get dirty and they were sticky in some places, when wearing sneakers. The management company was made aware and they offered to have someone come clean, which was a nice gesture. They also noted we should send pics to have this happen. I explained the pics wouldn’t really show anything since the floors were sticky and just not clean but you couldn’t see it by looking. Also, the company requires a lot of personal info. after the reservation is booked with VRBO - like your driver’s license and picture of credit card with the expiration date and security code. I’m not usually comfortable giving all the info. out - so didn’t love having to share this information to get check in info. I just hadn’t realized this would be an extra step before checking in.

My family and I stayed at this lovely place and had a wonderful time. The rooms were great, the game room was super fun for the kids and the pool was a perfect way to enjoy the Florida sunny day. If I had questions about the house the property manager would respond quickly. This was very helpful