This booking was difficult from the beginning, very complicated to send money for payment directly to the owner. Then had to download WhatsApp to receiving check in videos and details. When we arrived at this property we entered the property to find the downstairs had not been left open even though we requested the extra room. The couch in the living room was dirty and stained, there were spiders and spider webs in most of the rooms. There was hair all over the stairs, the fridge was not clean, the sponge left in kitchen Was disgusting. There were small hand towels left as bath towels and not enough towels were left. Once we gained access to the basement level we found d it very smelly of dampness and when we pulled out the extra bed we found the quilt very damp almost wet. With the dirty and stains and smells in the basement we could not stay at the property and left the property locked and secure and went to a hotel. I would not recommend this property at all. When we contacted vbro we were told we could not get a refund. Owner would not provide a refund.