The only issue was getting to the hotel.I didn’t check my messages the day before arriving because, well I am on holidays. We had some issues finding the hotel, walking on cobblestone hills with all of our luggage. The GPS had us going to a construction site. After about 45 minutes searching some nice man told us how to find the hotel. At that point all was well.

1. Small charming hotel 2. Good food from their restaurant (go for dinner) 3. Really nice staff

We brought heavy suitcases and there were no elevators at the property. The hotel has two entrances, the main one from the street and the other from a steep ramp. If you enter from the main street, you have to climb up 1 flight of stair to the lobby and another 1 flight to the rooms. If you enter from the other side, there's a very steep ramp and you have to climb 1 flight of stair to the rooms. I would suggest guests to pack light when staying at this hotel.

the location couldn’t have been better. The staff were incredibly kind and attentive. You must eat at the restaurant - better than most of the Michelin star restaurants we’ve been to in the US and even one we ate at last night in Paris. must stay for foodies.

The rooms are incredibly beautiful and bathroom so massive. Loved the interior, it just added to the whole experience of the stay in St Emillion. location is very central.

If you drive it’s not straight forward to get to. parking is not by the hotel and you need to first get to the closest street to the hotel and go to reception and get directions. it’s a bit overwhelming but actually quite simple. So make sure if driving contact the hotel for instructions on where to stop first.

Location , Restaurant

difficult to walk to hotel especially when it’s raining

The hotel was wonderful and the staff were friendly.

N/A

Restaurant, room and staff were all exceptional. The room was spacious and comfortable. We will definitely be back.

The wifi was unstable.

Everything and everyone was very helpful

Can’t think of anything I didn’t like

everything!! staff is lovely, food is amazing, room was really comfortable. the location is really interesting.

loved everything but recognize that the location could be challenging for some given the cobblestones and hills.

This is a wonderful hotel, the staff are very friendly and helpful. The room and bed were very comfortable, the bathroom was exceptional and clean. Breakfast was very tasty.

Nothing.

Beautiful room. Wonderful bedding and bathroom featured .

Perfect stay and we really couldn't fault anything. Location and particularly the staff are wonderful.

Nothing

location

gastro dinner (4 courses + cheese) exceptional. cheese board to die for Accompanying wine also exceptional and sommellier helpful and charming. In fact all staff were lovely Room very generous and comfortable

Very hot over night (but hottest day of year!) Aircon not up to the job - seemed to get hotter later! drop off and car parking arrangements a bit tricky but thats the nature of the town. perhaps details and location map could have been provided in advance. Google map location not quite right - had to ask around to find you

Spacious room and bathroom. Which was understated and elegant, with a very comfortable bed. Simple but delicious breakfast. Very friendly staff.

The location was excellent

The breakfast could have included a cooked alternative. Our bathroom also had an ongoing smell, we were only there for one night so didn’t think it was necessary to mention!