I’ve stayed in many hotels in Thunder Bay. The staff at reception are some of the nicest I’ve come across in TBay.

Breakfast choices weren’t that great.

Brand new building and everything was impressive. Small touches like coffee and tea in the lobby 24/7, apples at reception desk makes this hotel even more attractive. They do care about their customers

Na

Location Cleanliness Staff

Breakfast Squeaky shower door

it was advertised that they have an airport shuttle. They do NOT. You pay a cab to get to the hotel of which they reimburse the costs - NOT the tip. ok, no problem. However, I had to pay out of pocket for the shuttle (read: cab) to return to the airport. Didn't know until I arrived at the airport. The shuttle was one of the primary purposes for my hotel choice.