Pluses: good location, close to Waterloo shops and public transport to Wellington. Clean and tidy. Good to have bathrooms for each bedroom, plenty of spare toilet paper. Great to have supplies for the washing machine and dishwasher. Washer dryer was a big plus. Comfy beds, had some good nights sleep in spite of lack of adequate linen. Electronic lock made it easy for the four of us to come and go independently.

Suggestions for improvement (things not available) Drinking glasses were not available, some wine glasses, some ceramic mugs and four glass coffee mugs (which matched the French coffee press that was on the table). More complete range of cookware (was only one wok for cooking, no grater, no pans). Mattress and pillow protectors were missing, Proper duvet covers required (one bed had two top sheets to cover the duvet and no duvet cover at all). More non-perishable food items (salt, pepper, sugar), in addition to the tea and coffee provided. Limited seating in the lounge and no TV. On street parking was time limited which could be an issue. Also after leaving, we were told there were two coffee mugs missing/broken with request for payment to replace. We left all the crockery as we found it and were surprised to receive such a notice. After we rebuted the notice there no reply to resolve the matter in a timely fashion.

Very clean

No tv