Walkable and excellent location

From Rama greeting us at the hotel courtyard. to our great check-in with the front desk to our check-out, everything was fantastic. We had such a wonderful stay at The Hyatt Regency Churchill that we wanted to stay longer. We will definitely come back for another visit. The Montague also did not disappoint. The food was delicious and the staff was very friendly and attentive.

From Rama greeting us at the hotel courtyard. to our great check-in with the front desk to our check-out, everything was fantastic. We had such a wonderful stay at The Hyatt Regency Churchill that we wanted to stay longer. We will definitely come back for another visit. The Montague also did not disappoint. The food was delicious and the staff was very friendly and attentive.

Walkable and excellent location

Great hotel in a nice area of London. family friendly. Near lots of shopping and walking distance to great restaurants.

Great hotel in a nice area of London. family friendly. Near lots of shopping and walking distance to great restaurants.

Nice hotel, not great value

Nice hotel, not great value

Stayed here several times but this was by far the most disappointing and probably the last as a consequence. Room I was allocated was in an area of hotel where halls were still being wallpapered. And the room itself didn’t even have a mirror. The response of the hotel to this has been particularly poor - platitudes rather than any meaningful action or acknowledgement of the poor experience.

Stayed here several times but this was by far the most disappointing and probably the last as a consequence. Room I was allocated was in an area of hotel where halls were still being wallpapered. And the room itself didn’t even have a mirror. The response of the hotel to this has been particularly poor - platitudes rather than any meaningful action or acknowledgement of the poor experience.

I loved the hotel overall. Amazing breakfast buffet. Staff are super nice and rooms are very clean and spacious.

I loved the hotel overall. Amazing breakfast buffet. Staff are super nice and rooms are very clean and spacious.

I liked the location of the hotel.

I liked the location of the hotel.

Most beautiful hotel. Prime location and most comfortable bed.

Most beautiful hotel. Prime location and most comfortable bed.

Everything was great until we checked out. I got wrongfully billed for 4 buffet breakfast instead of 2, this is 120+GBP. At check out I explained that this is the wrong amount, as we just came in to pick our kids after they finished their breakfast to go out. Despite the fact that I waited around 30 mins for the attendant to go to the restaurant and check the signed bill. And although she confirmed to me that the amount will be waived and she will send me the invoice by email so not to keep me further. I was surprised upon my departure that the amount was debited in full. So, it's either a scam, or staff incompetence! This is my second stay in less than a month with 2 rooms reservation every time. I believe I will think twice before making another booking or recommending this hotel to anyone.

Everything was great until we checked out. I got wrongfully billed for 4 buffet breakfast instead of 2, this is 120+GBP. At check out I explained that this is the wrong amount, as we just came in to pick our kids after they finished their breakfast to go out. Despite the fact that I waited around 30 mins for the attendant to go to the restaurant and check the signed bill. And although she confirmed to me that the amount will be waived and she will send me the invoice by email so not to keep me further. I was surprised upon my departure that the amount was debited in full. So, it's either a scam, or staff incompetence! This is my second stay in less than a month with 2 rooms reservation every time. I believe I will think twice before making another booking or recommending this hotel to anyone.

What I liked most is that everywhere I wanted to visit was walkable and close by.

What I liked most is that everywhere I wanted to visit was walkable and close by.

Location

Location

Nice and quiet upmarket hotel in good location. The restaurant is a bit bland in design and its offerings, although food was good but nothing special. Spa does not really exist. The concierge calls external agencies to get a therapist in you use a special beauty suite on the second floor. Was not too excited to discuss treatment required in the lobby with a bloke who did not know what a lash tint was. Imagine you need a wax …

Nice and quiet upmarket hotel in good location. The restaurant is a bit bland in design and its offerings, although food was good but nothing special. Spa does not really exist. The concierge calls external agencies to get a therapist in you use a special beauty suite on the second floor. Was not too excited to discuss treatment required in the lobby with a bloke who did not know what a lash tint was. Imagine you need a wax …

Amazing service! Breakfast buffet was amazing

Amazing service! Breakfast buffet was amazing

Beautiful setting and hotel, incredible friendly and helpful staff

Beautiful setting and hotel, incredible friendly and helpful staff

This property is lovely. Staff is extremely accommodating. The area is absolutely beautiful for walking, lots of stores and easy access to Oxford Street.

This property is lovely. Staff is extremely accommodating. The area is absolutely beautiful for walking, lots of stores and easy access to Oxford Street.

House keeping cold do a better check as one of the sheets had stain.

House keeping cold do a better check as one of the sheets had stain.