We had a great stay. Comfortable bed and well appointed room. Breakfast was delicious 😋

Hotel rooms are excellent and plenty of room to move. Bed and pillows amazing Restaurant meals were excellent and great service Staff very friendly and helpful

Hotel rooms are excellent and plenty of room to move. Bed and pillows amazing Restaurant meals were excellent and great service Staff very friendly and helpful

Housekeeping Lady excellent, Price & Position good but property tired, beds uncomfortable.

Unclean, tacky, worn down, mould on the ceilings in the bathroom. Construction site surrounding, noisy. This was not advertised. Included breakfast was gross. Stay somewhere else. Staff were nice though and I hate leaving mean reviews but so disappointed in our stay.

Excellent value for money. Great smell in hotel. Clean, good size room. Only negative was being next to the lift well - very noisey.

Excellent value for money. Great smell in hotel. Clean, good size room. Only negative was being next to the lift well - very noisey.

Great property however there is construction happening around the hotel.

Great property however there is construction happening around the hotel.

We found the downstair bar and dining areas to be great options for us. We ate both nights in the bar area. Staff that we encountered were fantastic, barman Sam being a standout!! The room we had is starting to show its age but in saying that it was perfectly serviceable and very comfortable for our 2 night stay. We will certainly stay here again when we next head to Canberra.

Very comfortable rooms, everything is clean tidy and pleasant. Rooms have doors that open to small balconies and taking in the fresh air and views was great. There were building works around the hotel at the time we stayed so getting in and out by foot was tedious and there was a lot of noise pollution in the area. Good access to eateries nearby, but the in-hotel dining for us was not as good as we hoped. Great food though. We gave feedback on this so hopefully future patrons will have a better experience.

We found the downstair bar and dining areas to be great options for us. We ate both nights in the bar area. Staff that we encountered were fantastic, barman Sam being a standout!! The room we had is starting to show its age but in saying that it was perfectly serviceable and very comfortable for our 2 night stay. We will certainly stay here again when we next head to Canberra.

I wouldn't stay here ever again. Hotel doesn't mention 1.93m clearance on the website anywhere so my car didn't fit in the underground basement. We booked a room for 2 adults and 1 infant. No cot in the room upon arrival and had to follow it up twice with room service and received it after an hour and a half. Room had a terrible odour in it. Pretty sure it was from the sewer services in the hotel which are all blocked. We went to use the sink and it would take roughly 15 minutes to drain a basin puddle of roughly 15mm depth. Room had cob webs on the windows with dead insects in it. Got transferred to a different room only to have the same plumbing issues. I eventually gave up even trying to ask for help because I spent majority of my stay following things or asking for basics regarding hygiene or comfort.

I wouldn't stay here ever again. Hotel doesn't mention 1.93m clearance on the website anywhere so my car didn't fit in the underground basement. We booked a room for 2 adults and 1 infant. No cot in the room upon arrival and had to follow it up twice with room service and received it after an hour and a half. Room had a terrible odour in it. Pretty sure it was from the sewer services in the hotel which are all blocked. We went to use the sink and it would take roughly 15 minutes to drain a basin puddle of roughly 15mm depth. Room had cob webs on the windows with dead insects in it. Got transferred to a different room only to have the same plumbing issues. I eventually gave up even trying to ask for help because I spent majority of my stay following things or asking for basics regarding hygiene or comfort.

Very comfortable rooms, everything is clean tidy and pleasant. Rooms have doors that open to small balconies and taking in the fresh air and views was great. There were building works around the hotel at the time we stayed so getting in and out by foot was tedious and there was a lot of noise pollution in the area. Good access to eateries nearby, but the in-hotel dining for us was not as good as we hoped. Great food though. We gave feedback on this so hopefully future patrons will have a better experience.

Everything in the hotel has aged and upgrades are needed to maintain the appeal of a QT. The bed was lumpy, rooms are dirty and carpet smells. Also, the front of the hotel is a noisy construction site for the light rail and they are building on weekends/night too. There was no forewarning about the construction before booking the hotel.

Everything in the hotel has aged and upgrades are needed to maintain the appeal of a QT. The bed was lumpy, rooms are dirty and carpet smells. Also, the front of the hotel is a noisy construction site for the light rail and they are building on weekends/night too. There was no forewarning about the construction before booking the hotel.

Great hotel, staff are lovely

Great hotel, staff are lovely

Room - 1403 - was in a bit of a sad state. No bottle opener, ventilation in bathroom was like 737 jet engine - I had to block it with a face washer - sink did not hold water at all, woeful water pressure, shower mixer handle fell off as soon as I touched it. Comfy bed, good pillows, ventilation noise eventually shut down at some point overnight.

after I booked the room online, I rang to see if I could get a room as high as I could. I was informed that I could get a room on the 8th floor. This was 2 weeks prior to check-in. when I arrived I was informed that my room was not available.... The room we had was dated. There was no proper ventilation in the bathroom and there was mold on the walls. the entrance to the bathroom had a slight rise which could catch out the unknowing elderly.

after I booked the room online, I rang to see if I could get a room as high as I could. I was informed that I could get a room on the 8th floor. This was 2 weeks prior to check-in. when I arrived I was informed that my room was not available.... The room we had was dated. There was no proper ventilation in the bathroom and there was mold on the walls. the entrance to the bathroom had a slight rise which could catch out the unknowing elderly.

Beautifully designed hotel with great staff in dire need of some maintenance located on the edge of a major construction project 😳 Would stay again, but only after qualifying the state and location of our room. Friends who had breakfast in the hotel (we didn’t) were disappointed at the lack of fresh fruit etc. Staff we dealt with were all great and changed our room (issues with bathroom drainage and dysfunctional ac) without any fuss.. they are the only reason we’d go back. 😏

Beautifully designed hotel with great staff in dire need of some maintenance located on the edge of a major construction project 😳 Would stay again, but only after qualifying the state and location of our room. Friends who had breakfast in the hotel (we didn’t) were disappointed at the lack of fresh fruit etc. Staff we dealt with were all great and changed our room (issues with bathroom drainage and dysfunctional ac) without any fuss.. they are the only reason we’d go back. 😏

Construction site next door created a poor experience including noise 24/7. Nothing on website indicated construction impact on hotel quality. Very disappointed

Construction site next door created a poor experience including noise 24/7. Nothing on website indicated construction impact on hotel quality. Very disappointed

Building works outside - diggers going at 12 midnight on a Saturday night!!! They moved our rooms which was appreciated but this hotel is not visible to stay in with the building noise which is likely to be there through to 2025-2026.

Building works outside - diggers going at 12 midnight on a Saturday night!!! They moved our rooms which was appreciated but this hotel is not visible to stay in with the building noise which is likely to be there through to 2025-2026.

We had a very comfortable stay. The beds were good and the view from the room was lovely. The breakfast was good and included in the price. Unfortunately the room was next to the lifts which was noisy at times . Also there was major road works outside the hotel which made it a bit tricky to get in.

We had a very comfortable stay. The beds were good and the view from the room was lovely. The breakfast was good and included in the price. Unfortunately the room was next to the lifts which was noisy at times . Also there was major road works outside the hotel which made it a bit tricky to get in.

On arrival there was construction everywhere The restaurant was so disappointing over 1 hour to get food it was cold and not enjoy at all The room was very underwhelming and old Such a disappointment for our Canberra trip

Wonderful courteous staff Got a room I requested Chair to relax in room apart from desk chair Even umbrella in wardrobe if needed, extra blankets Interesting interior design